
Toyota of Kenner
Kenner, LA
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Customer service in the service department was excellent. My SUV was serviced and was even given a bath before I picked it up to come home. Thank you. My SUV was serviced and was even given a bath before I picked it up to come home. Thank you. More
The service has always been excellent whenever I have brought my car to Ray Brandt for service and this time was no exception. The service rep was professional and I believe was genuine in how he treated brought my car to Ray Brandt for service and this time was no exception. The service rep was professional and I believe was genuine in how he treated this customer.Since More
Brad is a very helpful in assisting me whenever I come in to Toyota. He go the extra mile to please his customers and I am grateful for this service. Thanks Brad! to Toyota. He go the extra mile to please his customers and I am grateful for this service. Thanks Brad! More
I brought my car in for an oil change and tire rotation. The tire light on my dashboard was on. I was told that I needed a new battery and windshield wipers. However, nothing was mentioned about the dashboa The tire light on my dashboard was on. I was told that I needed a new battery and windshield wipers. However, nothing was mentioned about the dashboard tire light warning. When I got my car, the light was still on. I was going to mention it to the service tech, but I didn't see him. More
Harold LeBlanc is the reason I bring my car to Ray Brandt Toyota. Harold will return my call, take care of me and keeps me in mind when there are special pricing deals at the dealership. Toyota. Harold will return my call, take care of me and keeps me in mind when there are special pricing deals at the dealership. More
I had an unusual situation occur. Brad was on top of it and took care of everything much to my satisfaction. Just dropped in today to have him replace my visor. He is very attentive. and took care of everything much to my satisfaction. Just dropped in today to have him replace my visor. He is very attentive. More
I recently visited for routine service and a recall part. Brad was very nice and informative. He kept me updated on the progress of my vehicle. Brad was very nice and informative. He kept me updated on the progress of my vehicle. More
At the time of making the service appointment a disclosure should have been made that a recall service could take an extended period of time. I spend 5 hours just waiting in the lobby and had to disclosure should have been made that a recall service could take an extended period of time. I spend 5 hours just waiting in the lobby and had to ask the service personnel about the length of time. His reply, "could be 30 minutes could be hours." After 5 hours of waiting (945am arrival) for a service I was initially told would be complete by lunch, I was furious This was all day affair in which I could have planned accordingly and utilized my time much better. More
My service experience was great. They finished the work sooner than expected. They greeted me promptly when I arrived and my Tacoma was washed for my departure . sooner than expected. They greeted me promptly when I arrived and my Tacoma was washed for my departure . More
This is our second car purchased from Ray Brandt; both times Amber Netto was our sales representative. She does an amazing job! She is knowledgeable, friendly and really tries hard to make her customers h times Amber Netto was our sales representative. She does an amazing job! She is knowledgeable, friendly and really tries hard to make her customers happy! We have really enjoyed working with her! More