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Toyota of Kenner

Kenner, LA

Overview
Reviews
Vehicles
4.7
3,368 Reviews
Call Dealership (504) 702-6926
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

April 19, 2024

Roberto Rocha and the Service Mgr, Lenny were incredible. They truly live up to stellar customer service! More

by C.SCOTT.CONNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Rocha, Nikkolas Mena, Lenny Thomas, Hany ElDesoky, Bang Bui
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Apr 22, 2024 -

Toyota of Kenner responded

It's wonderful hear that our team members walked the walk. Thank you for taking the time to provide feedback. We look forward to servicing you in the future.

April 18, 2024

Excellent service Ricky and Mario were both kind and listened to every word I said. Very caring people who took the time me which I appreciated ans explained as we were going to the end Great More

by Debbielatuso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Rodriguez
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Apr 18, 2024 -

Toyota of Kenner responded

Thank you for allowing us to earn your business. It's always good to hear when you've done something right. It sounds like Ricky and Mario did. Both of these gentlemen are very professional and knowledgeable. We look forward to servicing you in the future. in the meantime, enjoy your ride!

April 16, 2024

Very repectful and does and great job with his salesman presentation great guy overall very happy with the purchase More

by Dakotabussey15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Patten, Ricky Rodriguez, Nick Oliveri, Lenny Thomas
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Apr 22, 2024 -

Toyota of Kenner responded

It's good to hear when our Sales Team provides great customer. Ricky is very knowledgeable and professional. We are lucky to have him as a member of Toyota of Kenner team. Thank you for allowing us to earn your business. Enjoy your ride!

April 13, 2024

the best salesman in the world ingot emotionally and cryed beautiful soul this gentleman has i have never seen a person like Giancarlos chavez he is the best More

by julimary2413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez
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Apr 13, 2024 -

Toyota of Kenner responded

We are beyond excited that you had such a wonderful experience working with Giancarlos. He is an exceptional salesperson for sure. Making sure that you leave with the vehicle you want at the price you wan tis always our goal. Very glad he was able to achieve that for you. Thank you for sharing your experience. Enjoy your ride!

April 13, 2024

Good service giancarlos another. Happy day for us and my family's at our beststore More

by melvinzuniga1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez
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Apr 15, 2024 -

Toyota of Kenner responded

So glad that we played a part in your family's happy day. Giancarlos is one of the best on our Sales Team at customer satisfaction. We appreciate you allowing us to earn your business. We look forward to servicing you at your first free ToyotaCare appointment. In the meantime, enjoy your ride!

April 11, 2024

My husband and I were treated very well everyone that we came in contact with was very nice and kind so I would recommend this Toyota dealership to my family and friends. E.M and C.M More

by C M
Recommend Dealer
Yes
Employees Worked With
Alex Mena, Bang Bui, Fred Mena
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Apr 13, 2024 -

Toyota of Kenner responded

It is good to hear that you had a great experience at our dealership. Good customer service is what we strive for daily. Thank you for your business and we look forward to servicing you in the future.

April 10, 2024

Waited over 6 hours for my car to have routine services provided. Prices I was charged was ridiculous. I will not use Ray Brandt Toyota in the future. More

by Farewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
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Apr 10, 2024 -

Toyota of Kenner responded

I apologize for our less than satisfactory performance at your recent service visit. Please know that we respect our customer's time. It is never our intention to take longer than necessary for a repair. While I do not know the particulars in this instance I can say that we should have communicated with you better. And for that I apologize. Pricing unfortunately is not decided within our dealership. I will share your feedback with our Corporate Office, as it is important that we remain competitive. If you would like to provide additional details I welcome the conversation. My name is Allison and I can be reached at 504-464-4500. Thank you for taking the time to share your experience.

April 08, 2024

Excellent in doing their job, good job. For sure i’ll be back Soon for another problem about my car More

by Ogie Cuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Shelia Leblanc, Kerry Cella, Takiyah Cavilear, David Lemoine, Jason Eddlestone, Mariano Gomez, Lenny Thomas, Erick Burgess Sr
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Apr 08, 2024 -

Toyota of Kenner responded

It's good to hear that you were satisfied with your customer service at our dealership. We appreciate your business and look forward to servicing you soon.

April 08, 2024

What a great service representative is Sheila has always been super helpful in all dealing with her. Thank RB Toyota!!! More

by Skip Jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Shelia Leblanc, Kerry Cella, Takiyah Cavilear, Jason Eddlestone, Lenny Thomas, Erick Burgess Sr
Report | Print
Apr 10, 2024 -

Toyota of Kenner responded

Thank you for your loyalty to our dealership. Shelia is knowledgeable and caring which allows her to provide excellent customer service. We are glad to hear that that was your experience. We look forward to servicing you in the future.

April 07, 2024

I brought my vehicle for service on 4/3/24 just to find out my vehicle was beyond repair. i would like to commend Doug Montalbano in the Service Dept. for breaking the news to me gently. He then proceede More

by Jenny.a.coffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Evans
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May 01, 2024 -

Toyota of Kenner responded

Isn't he just the "bees knees" Doug is exceptional at his job. We are lucky to have him as a member of our team. And we feel the same about Joe. He is patient and knowledgeable which are excellent traits for a salesperson. Thank you for being such a loyal customer. We look forward to servicing you in the future. In the meantime, enjoy your ride!

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