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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

March 30, 2024

Very informative. Took care of my husband & myself. Made sure we got the extra key fob for us as a couple. UPDATE: It's only been about TWO months, and my car has s More

by Ellascottla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mena, Bang Bui, Danny Waguespack, Giancarlos Chavez, Mario Mejia, Nick Oliveri, Roberto Rocha, Mark Moore, Ricky Rodriguez
Mar 30, 2024 -

Toyota of Kenner responded

It is always good to hear that our customer service met and/or exceeded your customer expectations. We look forward to providing quality service for you in the future. Thank you for sharing your experience.

March 29, 2024

Very comfortable and attentive to customer. It is always a pleasurable experience while there. That's it. More

by SGGRANGER
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Douglas Montalbano
Apr 03, 2024 -

Toyota of Kenner responded

Thank you for your loyalty. We greatly appreciate your business and look forward to servicing you soon. Thank you for the feedback.

March 28, 2024

super recommended, very friendly and professional, visit the best place 10/10 thanks for your help More

by katherine baca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez
Apr 03, 2024 -

Toyota of Kenner responded

It's good to hear that you had a pleasing car buying experience. Giancarlos is an exceptional Salesperson. Thank you in advance for any recommendations. We appreciate you.

March 28, 2024

Always fair, professional, and accommodating! Everyone I meet can only be described as fair, professional, and accommodating! Bring back the doughnuts! More

by JOHNTLAMBERT
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Douglas Montalbano
Apr 03, 2024 -

Toyota of Kenner responded

Fair, professional and accommodating are excellent customer service adjectives. Thank you for sharing your feedback. We will work on the donuts.

March 27, 2024

Extended warranty add to contract without my permission. Unresolved issues with financing. Cancellation hasn’t been submitted More

by JETAILOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hany ElDesoky
March 27, 2024

Very professional. Not a long wait. Even rinsed my car off after the services were completed. More

by marieceleste1004
Recommend Dealer
Yes
Employees Worked With
Jason Eddlestone, Jason Eddlestone
March 27, 2024

I had a wonderful experience at Ray Brandt Toyota. My salesman was Joseph Evans, and he was so patient, kind, and caring. He took his time to make sure I understood my paperwork and all the perks and More

by Ashleyshropshire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Evans
Apr 03, 2024 -

Toyota of Kenner responded

What a pleasure to hear all of these accolades about a member of our Sales Team. Joe Evans is one of our best! It is good to get customer feedback that highlights his attributes of patience, kindness and thoroughness. Thank you for sharing your experience.

March 27, 2024

Unprofessional financing & issue still hasn't been resolved. Extended warranty add to the financing without my approval. The cancellation hasn't been submitted to LDS More

by JETAILOR
Recommend Dealer
No
Employees Worked With
Kerry Cella, Kerry Cella
Mar 30, 2024 -

Toyota of Kenner responded

I apologize for any inconvenience you have been caused. Please call me or email to discuss. Allison Kimbrough - Customer Relations Manager 504-464-4500 akimbrough@millsautogroup.com

March 26, 2024

Quick drop off, very informative, helpful attitude and easy to talk to. He is the reason my business goes to this dealership. A+ More

by Tangsudik
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Douglas Montalbano
Apr 03, 2024 -

Toyota of Kenner responded

Thank you for your loyalty to Doug and our Service Department. We appreciate you.

March 26, 2024

Got car serviced , asked the man at dealership to look up any recalls or any other services I would need he did and I left when car was done More

by sabm27
Recommend Dealer
Yes
Apr 03, 2024 -

Toyota of Kenner responded

It's good to hear that you were satisfied with your service. Thank you for taking the time to share feedback.

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