
Toyota of Kenner
Kenner, LA
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Very informative. Took care of my husband & myself. Made sure we got the extra key fob for us as a couple. UPDATE: It's only been about TWO months, and my car has s Took care of my husband & myself. Made sure we got the extra key fob for us as a couple. UPDATE: It's only been about TWO months, and my car has stopped working! Turns out, according to the mechanic that the car has a corrosive battery! It has not been exposed to any extreme conditions on my end that would cause it, so most likely it was sold to me with a bad battery. When I reached out out to the dealership, I was told that the managers said they will not pay for it or offer another battery. So now, I not only have to pay for a carnote, but also the $300-$400 battery w/ labor! The owners obviously are living the good life, and do not care about the working man that needs their cars to get to work. Also, one of the doors does not lock, but the warranty that I paid extra for covers that. So TWO faulty things on the car. I cannot afford this battery, so it's sitting in a dealership garage until we can figure something out. I will be reaching out to Toyota as well. Very very disappointed. My advice, BRING A MECHANIC with you when coming here and/or bring something to check the battery. They sell you cars with bad batteries, and will not care if you don't have the money to fix it. Great job managers, you said yourselves $400. I gave them all ONE star for their horrible job, and not taking accountability. I hope it was worth it! Money is already tight at home. Thanks for not caring, and making it a harder financial situation. More
Always fair, professional, and accommodating! Everyone I meet can only be described as fair, professional, and accommodating! Bring back the doughnuts! Everyone I meet can only be described as fair, professional, and accommodating! Bring back the doughnuts! More

I had a wonderful experience at Ray Brandt Toyota. My salesman was Joseph Evans, and he was so patient, kind, and caring. He took his time to make sure I understood my paperwork and all the perks and My salesman was Joseph Evans, and he was so patient, kind, and caring. He took his time to make sure I understood my paperwork and all the perks and features that my car came with. My experience was a 10 out of 10 thanks to him. More
Unprofessional financing & issue still hasn't been resolved. Extended warranty add to the financing without my approval. The cancellation hasn't been submitted to LDS resolved. Extended warranty add to the financing without my approval. The cancellation hasn't been submitted to LDS More