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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

December 08, 2020

Sheila Leblanc did a wonderful job getting my car repaired! She kept me updated throughout the process. She is very professional! I would recommend her. More

by RRJENKINS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Dec 08, 2020 -

Toyota of Kenner responded

Thank you for your review. We are glad to hear that Sheila offered you an exceptional service visit. We appreciate your recommendation. We hope to see you on your next visit. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

December 07, 2020

Everyone was so nice and professional to me when I came for my service. I was seen even though my appointment through the app did not go through! I felt very welcomed during my service appointment. I lo More

by KEISHIAWILLIAMS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Dec 07, 2020 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our Team took great care of you. We look forward to assisting you again. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

December 07, 2020

Not impressed, service advisors really aren’t friendly or welcoming. I was really glad I didn’t get Shelia, she is so rude every time. My appointment was for an oil change and apple car play update and found More

by caseymunoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr, Shelia Leblanc
Dec 14, 2020 -

Toyota of Kenner responded

Thank you for letting us know about your experience at Ray Brandt Toyota. Although we strive to meet and exceed the expectations of each of our customers, I am sorry we missed the mark here. Management will address the issues you have brought up. Thank you again for your business!

December 07, 2020

Tim is very pleasant to work with--explaining what is needed and gives options if possible. He keeps you updated to get you back on the road. More

by CHEF_LIGHTNINGROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Dec 07, 2020 -

Toyota of Kenner responded

Thank you for sharing your service experience with Tim. We are glad to hear that he offered you an exceptional experience. We look forward to your next visit. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

December 07, 2020

Good People, Good Service Harold Leblanc easy and quick work with him ok ok ok ok ok ok ok ok ok ok ok ok thanks More

by JUANCARABANTES.SANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Dec 07, 2020 -

Toyota of Kenner responded

Thank you for your review. We appreciate your kind words and look forward to your next visit. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

December 07, 2020

Doug Montalbano is excellent! Great, great, great, etc, etc, etc, a a a a a a a a a a a a a a a More

by SHAYOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Dec 07, 2020 -

Toyota of Kenner responded

Thank you for your service review. We are glad to hear that Doug is offering you a great experience. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

December 04, 2020

This dealership takes advantage of people who are not educated in auto finance. They recently coerced a family member into purchasing a used vehicle from them and only asked if she could afford xxx$/mon More

by tabdamiens
Recommend Dealer
No
Employees Worked With
Nick Olivera
Dec 14, 2020 -

Toyota of Kenner responded

This review has been sent to Management. Thank you. Ray Brandt Auto Group

December 04, 2020

I had a scheduled appointment for an oil change and tire rotation. I waited 3 1/2 hours until my car was finally ready. There were multiple customers who came in after me that were finished before my car. I More

by JR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Douglas Montalbano
December 04, 2020

Profesional service, thorough, comfortable waiting area, friendly and knowledgable service assistant. Tim is truly the best service assistant ever. Please commend him for his professoinalism. More

by KMALONE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Dec 04, 2020 -

Toyota of Kenner responded

Thank you for your review. We are glad to hear that Tim takes great care of you and your vehicle. We appreciate your kind words and look forward to assisting you on your next visit. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

December 03, 2020

I had a great experience everybody was very helpful and knowledgeable about everything it was clean and I felt comfortable there now I see why pat brown is the top dog over there thanks everybody. More

by OBREAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Brown, Woody Gregoire
Dec 04, 2020 -

Toyota of Kenner responded

Thank you for sharing your experience. We appreciate the kind words about our Team and our Dealership. We hope to continue to assist you with your vehicle needs. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

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