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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

October 10, 2020

The energy is good and inviting. People who care about people. I’m loyal because they are loyal to doing the right thing! All Love! More

by TRES.WOODRUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Shelia Leblanc, Tim Bellow
Oct 12, 2020 -

Toyota of Kenner responded

Thank you for your business and your loyatly. We appreciate your kind words. Thank you for choosing Ray Brandt Toyota for your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

October 10, 2020

Easiest vehicle purchase, no games, just straight forward interaction. Everyone stayed after hours to complete the sale. Never felt pressured at any step of the process. More

by CAMMER427
Recommend Dealer
Yes
Employees Worked With
Hany ElDesoky, Woody Gregoire, Chad Legnon
Oct 12, 2020 -

Toyota of Kenner responded

Thank you CAMMER427 for your review. We are glad to hear about your sales experience. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

October 09, 2020

The servicemen really showed interest in what the problem was with my car, everything works find now, and the length of time was really good. Thank you More

by bbjams12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Oct 09, 2020 -

Toyota of Kenner responded

Thank you bbjams12 for sharing your service experience. We are glad to hear that we addressed all of your concerns. Thank you for trusting us for your service needs. Ray Brandt Auto Group #WeMakeItEasy

October 09, 2020

Always friendly, helpful and courteous. Greeted with a Always friendly, helpful and courteous. Greeted with a smile. I like that my car is retuned to me washed and clean. thank you for your attention More

by Brunet597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Oct 12, 2020 -

Toyota of Kenner responded

Thank you for sharing your service experience. We are thrilled to hear that Brad provided you with an exceptional experience. We look forward to assisting you on your next visit. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

October 08, 2020

Good and fast service. Friendly and helpful employee staff. Had to replace hybrid battery in an older Camry. Battery ordered and replaced in short time and manner. Price of battery and labor, I felt, w More

by CAROLINE5141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Oct 08, 2020 -

Toyota of Kenner responded

Thank you Caroline for your review of your service visit. we are glad to hear that Sheila took great care of you. Thank you for choosing Ray Brandt Toyota for your service needs. Ray Brandt Auto Group #WeMakeItEasy

October 08, 2020

The reason for my rating is because I went there for my scheduled appointment time 9:30am for an oil and filter change. What I felt should have taken only about an hour took 3 hours. I left there at arou More

by DEBORAH_PIERRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Oct 09, 2020 -

Toyota of Kenner responded

Thank you Deborah for sharing your service experience. I will pass this on to the Manager so that we can check on the scheduling processes to improve on our wait times . Thank you for letting us know! We hope to assist you again in the future. Ray Brandt Auto Group

Oct 09, 2020 -

DEBORAH_PIERRE responded

I will definitely be back for my tires to be changed next week. The manager Tim was very accommodating. Things happen, it was just a bad day on that day. I’m sure it’ll be better the next time. I’ve only had my car serviced there and usually have a great experience.

Oct 09, 2020 -

Toyota of Kenner responded

Thank you! We look forward to providing you a better experience. Ray Brandt Auto Group

October 08, 2020

I have a Toyota dealer much closer to my home, but I would rather drive a little farther to Ray Brandt. I feel as though I am a part of a family. The staff is very helpful. Mr. Montalbano is so nice and More

by TONIBGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Oct 09, 2020 -

Toyota of Kenner responded

We appreciate you making that drive to see us, TONIBGN! We thank you for your kind words about Doug. We hope to assist you with all of your vehicle needs. Thank you for choosing Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

October 07, 2020

They need to answer the telephone. Tried for over a hour to make an appointment to get my car serviced. I finally just went in to get it serviced. More

by BANTZS
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Oct 07, 2020 -

Toyota of Kenner responded

Thank you for your review. We are hoping to be back full staffed soon, as restrictions are being lifted. Thank you for choosing Ray Brandt Toyota for your service needs. Ray Brandt Auto Group

October 06, 2020

Service was quick, simple, and easy. My one complaint is that I did not receive the car wash that I had added to my service visit. I would still recommend this dealer. More

by cb572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Oct 06, 2020 -

Toyota of Kenner responded

Thank you for sharing your service experience. We are glad that Doug took care of you. We are not washing cars at this time to reduce the amount of employees in and out of your vehicle. As soon as some restrictions are lifted, please come by for that car wash. Thank you for your recommendation. Ray Brandt Auto Group #WeMakeItEasy

October 06, 2020

As usual I called Doug Montalbano and scheduled my service. He got me in and had the service done in a timely manner. Always a pleasure dealing with him More

by Rcure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Oct 06, 2020 -

Toyota of Kenner responded

Thank you Rcure for your service review. We are glad to heat that Doug takes great care of you and your vehicle. Thank you for trusting Ray Brandt Toyota. Ray Brandt Auto Group #WeMakeItEasy

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