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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

September 22, 2020

This dealership gives the customer assurance that they will have their automotive repairs done Correctly and in a reasonable amount of time as they are told. More

by DEEPARQUET
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Brown, Shelia Leblanc
Sep 22, 2020 -

Toyota of Kenner responded

Thank you DEEPARQUET for your review of our service department. We are thrilled to hear that our Team is providing you an exceptional visit, which we strive to provide for all customers. We do appreciate you trusting us with your vehicle's maintenance needs. Ray Brandt Auto Group #WeMakeItEasy

September 22, 2020

Friendly, professional service. Excellent followup. I'll be recommending Ray Brandt Toyota to anyone in the market for a Toyota. And I'll be returning, as well. More

by DCC125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire, Abe Hassan
Sep 22, 2020 -

Toyota of Kenner responded

Thank you DCC125 for your recommendation. That is the largest compliment we can receive. We appreciate your kind words and look forward to assisting you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 22, 2020

I arrived and left within an hour. I was Grateful for attention to COVID spacing and masking. Attendant was courteous and listened to my requests More

by MCDONCR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Sep 22, 2020 -

Toyota of Kenner responded

Thank you for your review of your service visit MCDONCR. We are glad you felt comfortable in our dealership. We look forward to assisting you again in the future. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 21, 2020

I always have great service-done right, fast-and everybody is helpful. I drive all the way to this dealership because I had serious problems with Supreme Toyota in Hammond la. I have had no problems More

by pfmcgehee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Halprin, Patrick Brown, Bang Bui, Douglas Montalbano, Harold Leblanc
Sep 21, 2020 -

Toyota of Kenner responded

Thank you pfmcgehee for your review of our dealership. We appreciate your kind words about our Team Members and look forward to assisting you with all of your vehicle needs. Thank you for choosing us. Ray Brandt Auto Group #WeMakeItEasy

September 21, 2020

The dealer did not have the part I needed so I must return when the part arrives. Not good inventory, so it seems. That's all. More

by JOSEPHSERIO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Bellow
Sep 24, 2020 -

Toyota of Kenner responded

Thank you for sharing your experience JOSEPHSERIO7. We apologize that we did not have the part that was needed in stock. We do make every effort to stock frequently used parts, however, we are unable to stock everything. Please let us know how your visit goes once your part arrives. Again, we apologize for the delay and the inconvenience. Ray Brandt Auto Group

September 20, 2020

My check engine light came on with a message telling me to see my dealership. I telephoned my service person and was told to bring my car in right away. They diagnosed and corrected the problem for me ri More

by SUZANNEBERTHIAUME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Sep 21, 2020 -

Toyota of Kenner responded

SUZANNEBERTHIAUME, Thank you for your review of your service department. We are thrilled to hear that our Team took care of your vehicle need immediately. We hope to continue to assist you with your vehicle needs. Thank you for trusting us. Ray Brandt Auto Group #WeMakeItEasy

September 19, 2020

Excellent service miss the donuts, shelia was excellent explained everything i needed to have done to the car, no point system us the only thing I would suggest! More

by WDYER24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Sep 21, 2020 -

Toyota of Kenner responded

Thank you WDYER24 for your review of your service visit. We can't wait until we can bring back those amenities too! We are glad to hear that Shelia took great care of you and your vehicle. Thank you for choosing us. Ray Brandt Auto Group #WeMakeItEasy

September 18, 2020

This dealership's service department is a truly talented, and dedicated group. I have a high level of trust, and confidence in all of them! More

by tigerhutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Shelia Leblanc, Harold Leblanc
Sep 18, 2020 -

Toyota of Kenner responded

Thank you tigerhutch for your wonderful review of our service department. We appreciate your very kind words about our highly trained Team Members. We thank you for your loyalty and your trust. Ray Brandt Auto Group #WeMakeItEasy

September 18, 2020

The Team at Ray Brandt Toyota was very friendly and helpful. I had a check engine light that came on and they were able to take of the problem. Thanks again More

by dducote663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex , Shelia Leblanc, Harold Leblanc
Sep 21, 2020 -

Toyota of Kenner responded

Thank you dducote663 for your review of your service visit. We appreciate your kind words about our Team Members. We hope to assist you with all of your vehicle needs. Thank you for trusting us. Ray Brandt Auto Group #WeMakeItEasy

September 17, 2020

Service was great. Solved my problem and completed scheduled maintenance. Appointment was easily scheduled online and the Service department was ready when I drove up. More

by STRING28
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Tim Bellow, Harold Leblanc
Sep 17, 2020 -

Toyota of Kenner responded

Thank you STRING28 for sharing your service experience. We are glad you had a great visit and that all of your concerns were addressed. We hope to see you again for your next scheduled maintenance. Thank you for trusting us. Ray Brandt Auto Group #WeMakeItEasy

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