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Toyota of Kenner

Kenner, LA

Overview
Reviews
Vehicles
4.7
3,368 Reviews
Call Dealership (504) 702-6926
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

March 16, 2024

Ricky, medio un excelente servicio gracias por aclarar toda mis duda y pregunta, excelente servicios… More

by Jinnettechampion
Recommend Dealer
Yes
Employees Worked With
Nick Oliveri, Jeff Patten, Ricky Rodriguez
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Mar 18, 2024 -

Toyota of Kenner responded

Ricky es uno de nuestros mejores. Ciertamente nos alegra saber que le brindó un excelente servicio al cliente. Él es conocedor y profesional. Esto lo convierte en una experiencia placentera al comprar un automóvil. Gracias por hacer negocios. (Ricky is one of our best. We are certainly glad to hear that he provided you with excellent customer service. He is knowledgeable and professional. That makes for a pleasurable car buying experience. Thank you for your business.)

March 15, 2024

Very Good I had no appt. He said no problem Sir, we will take you right now More

by dj5757
Recommend Dealer
Yes
Employees Worked With
David Lemoine, David Lemoine
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March 15, 2024

Very average. Prior to 2020, Ray Brandt Toyota's employees were very friendly and cordial. I did not get a warm welcome when I arrived. It's just not the same. More

by CMJONES_550
Recommend Dealer
No
Employees Worked With
Shelia Leblanc, Shelia Leblanc
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Mar 18, 2024 -

Toyota of Kenner responded

Thank you for sharing your feedback. It is our intention to provide every customer with great customer service. I apologize that your experiences have been sub-par. I will share this with our staff. We will work to ensure that all customer encounters are cordial and welcoming. After all, you are the reason we are here. I trust that we will improve so that your next review will be above average. Thank you again.

March 14, 2024

Great service with no wait time. I will be returning for upcoming maintenance service. Thank you. More

by RMLSTERN
Recommend Dealer
Yes
Employees Worked With
Jason Eddlestone, Jason Eddlestone
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March 14, 2024

Service was great. Everyone is friendly and very helpful. Ricky was very thorough knowledgeable and patient. More

by Lswill83
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bang Bui, Amber Netto, Joseph Evans, Ricky Rodriguez
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Mar 14, 2024 -

Toyota of Kenner responded

It is good to hear that you had great customer service at our dealership. Ricky is certainly an asset to us. Thank you for sharing your experience.

March 13, 2024

It has been awful. I am still waiting on a paint recall to be done since Dec 2022. Last week I called and spoke to Toyota and was given a case number. I had not heard b More

by KB 76
Recommend Dealer
No
Employees Worked With
Shelia Leblanc, Shelia Leblanc
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Mar 14, 2024 -

Toyota of Kenner responded

I appreciate you taking the time to speak with me this morning. It sounds as though communication has been a bit of a miss. I apologize for any inconvenience that has been caused due to the delay in resolution of Toyota's Customer Support Program regarding the White paint. I am working with Toyota Corporate to resolve this as quickly as can be. It is never our intention to dismiss customer concerns. As I stated during our conversation, we are awaiting a reply from TMNA as to how we should proceed due to the expiration of the vehicle claim. I will contact you directly with that information. Thank you for being a loyal customer. Thank you for taking the time to share your experience.

March 12, 2024

I went to Ray Brandt Toyota to purchase a car. Both Joe and Angie went over some of the options of the different cars. After Angie took me on a tour of the Corolla Cross I was sold. I was giving More

by Ogsibley2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bang Bui, Angela Romain, Roberto Rocha, Joseph Evans
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Mar 13, 2024 -

Toyota of Kenner responded

Glad to hear that your Sales Duo Joe and Angie showed you excellent customer service. The Corolla Cross is a very attractive smedium SUV and packed with awesome features. Should you need a refresher on the newest technology stop by anytime. Thank you for your business.

March 12, 2024

Truly a great dealership and team. Giancarlos, Nick and Jeff did everything they could to get me the best deal. Would recommend to anyone on a budget looking to purchase a vehicle!! More

by A Flores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez, Nick Oliveri, Jeff Patten
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Mar 13, 2024 -

Toyota of Kenner responded

It's good to hear that our team worked hard for you. Customer satisfaction is all that matters. We appreciate you allowing us the opportunity to earn your business. Thank you for sharing your experience.

March 11, 2024

We have been doing business with this dealership for many years. It is now more expensive for a general service. My husband was told his Tundra needed an air filter which is something he can do. When he went More

by vickitb0
Recommend Dealer
Yes
Employees Worked With
Erick
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March 11, 2024

I want to thank Mr. Joe and Toyota for making my dreams come true. I have bought a few cars from Mr. Joe and always wanted to own a full-size SUV with my birthday being More

by KLEMAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Evans
Report | Print
Mar 13, 2024 -

Toyota of Kenner responded

Happy Birthday from all of us here at RAY BRANDT TOYOTA! What a pleasure to be a part of your celebration. Joe matching you with your perfect vehicle speaks to his knowledge, professionalism and attentiveness to his customer. Enjoy your ride! Thank you for loyalty. We look forward to serving you in the future.

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