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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

August 16, 2020

Great experience and will be back Ray Brandt Toyota was a great experience from start to finish. Pat Brown was great to work with and felt he was upfront and honest about everything. More

by Nunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Brown, Lenny Thomas, Woody Gregoire
Aug 17, 2020 -

Toyota of Kenner responded

What a great review Nunez! We are glad to hear that your sales experience was top notch and that our Team Members worked with you throughout the whole process. We would be honored to assist your wife next year! Welcome to the Ray Brandt Family! Ray Brandt Auto Group #WeMakeItEasy

August 14, 2020

Wonderful experience, won't go anywhere else. Friendly and professional. Explained everything in detail on the purchase and service of vehicle was timely and accurate More

by Iskanso
Recommend Dealer
Yes
Employees Worked With
Angela Romain, Erick Burgess Sr, Jeff Patten
Aug 14, 2020 -

Toyota of Kenner responded

We truly appreciate your review Iskano! Thank you for the kind words about our Team Members! We thank you for your loyalty and hope to continue assisting you in the future! Ray Brandt Auto Group #WeMakeItEasy

August 14, 2020

Chad did a great job letting us know about the features of the vehicle. I started the purchase process during the weekend and Brad, the internet sales manager, got me in contact with Chad. I went down t More

by RustyNail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Halprin, Woody Gregoire, Chad Legnon
Aug 17, 2020 -

Toyota of Kenner responded

Thank you RustyNail for sharing your sales experience with us! We are thrilled to hear that your visit was stellar! We strive to offer that to all of our customers. I'm glad our Team Members worked together to take care of all of your needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 13, 2020

No, negotiations until we got to the financing. I asked to finance only the price of the vehicle and was charged extra for something I did not want. I have a feeling I got an extremely low rate only becaus More

by KLK6127
Recommend Dealer
No
Employees Worked With
Chad Legnon, Jeff Patten
Aug 13, 2020 -

Toyota of Kenner responded

Thank you for your review KLK6127. I've sent it to the General Manager as well as Management. Someone will be contacting you soon. Ray Brandt Auto Group

August 13, 2020

it was ok but not the same Somewhat unsettling to find out once there that I had a recall - in the past they would look that up when i called for appt. Now I have to go back ano More

by BRYANT.ANDRUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Aug 13, 2020 -

Toyota of Kenner responded

Thank you for your review. Some things are different during this time. I will let the Service Manager know about the inconvenience. Thank you for bringing it to our attention. Ray Brandt Auto Group

August 11, 2020

fast, friendly Had to get a spare tire installed. the service time was fast. I had to schedule a service call for a recall and the appointment time was done in a t More

by LLNUNEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Netto, Jeff Patten
Aug 11, 2020 -

Toyota of Kenner responded

Thank you LLNUNEZ for your review! I'm glad to hear that our Team took care of your vehicle needs in a timely fashion. Be safe of the road and we hope to assist you again in the future. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 11, 2020

great job Very professional and courteous. Very satisfied with the communication on timing appointments, work done and just the overall operations procedures in More

by AHACKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Aug 11, 2020 -

Toyota of Kenner responded

Thank you for your kind words about our Team, AHACKMAN! We appreciate you choosing us for your service needs. Communication is such an important part of a service visit and I'm glad to see that our Team was on point. We hope to assist you again in the future. Ray Brandt Auto Group #WeMakeItEasy

August 11, 2020

Quick and fast the dealership was efficient contacting me and letting me know everything needed for quick turnaround ! Very impressed with General Manager ( Fred) wa More

by MARC.GILBERTI
Recommend Dealer
Yes
Employees Worked With
Fred Mena, Bang Bui, Giancarlos Chavez
Aug 11, 2020 -

Toyota of Kenner responded

Thanks so much MARC for this review! We are happy to hear that Fred and his Team took great care of you! We hope we have earned your recommendation and that you will share with your family and friends. We look forward to assisting you for your maintenance needs in the future. Ray Brandt Auto Group #WeMakeItEasy

August 10, 2020

Always the best and on time, miss complementary shuttle service because of pandemic, clean and sanitize waiting area with out coffee especially in the morning More

by SAALI555
Recommend Dealer
Yes
Employees Worked With
Hany ElDesoky, Erick Burgess Sr, Shelia Leblanc
Aug 11, 2020 -

Toyota of Kenner responded

Thank you SAALI555 for your review! We look forward to bringing back those amenities as soon as we are able to! We REALLY miss the coffee too! We hope to assist you again in the future! Thank you for choosing us. Ray Brandt Auto Group #WeMakeItEasy

August 08, 2020

Professional Service with Energetic People I am very much satisfied with service of Mr. Harold Leblanc of Ray Brandt Toyota . Mr. Harold is a very professional, honest , hard working, and cons More

by SHARADSHETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Shelia Leblanc, Harold Leblanc
Aug 10, 2020 -

Toyota of Kenner responded

We appreciate your review SHARADSHETH! Thank you for the kind words about Mr. Harold and our Team. We hope to assist you again in the future. Ray Brandt Auto Group#WeMakeItEasy

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