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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

March 10, 2024

We had the best experience with Ricky, who helped us purchase our 2024 RAV4 Hybrid Limited. We drove a couple hours from home for our purchase. From the first phone call to the moment we walked into the More

by Kayla Bonin
Recommend Dealer
Yes
Employees Worked With
Ricky Rodriguez
Mar 11, 2024 -

Toyota of Kenner responded

An enjoyable and great car-buying experience is the ultimate compliment for a Salesperson and Dealership. We agree that Ricky is great! It's good to hear that you love your Rav4 and are well-trained in its features. Thank you for allowing us to earn your business. We look forward to providing you with continued excellent service. Thank you for sharing!

March 09, 2024

He very professional. He took pictures and explain to me what was wrong with my tires. More

by Adelew45416
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Eddlestone, Jason Eddlestone
Mar 11, 2024 -

Toyota of Kenner responded

Wonderful to hear! Sounds like he was thorough and provided excellent customer service. Jason is a valued member of our Service Team. Thank you for sharing your experience. We look forward to servicing you in the future.

March 08, 2024

Joe and Jeff was amazing such a great experience but Joe was so patient and kind also gave Great customer service!!! More

by Onekiamj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Evans
Mar 11, 2024 -

Toyota of Kenner responded

It's always good to hear that our staff provided the customer service that our customers deserve. Joe is an exceptional Salesperson. He always works hard to ensure that the customer gets the vehicle they want at the price they want. He is knowledgeable and professional. Thank you for allowing us to earn your business.

March 07, 2024

Very efficient and helpful Very helpful, and efficient, knowledgeable about Toyota vehicles A dedicated asset to the Ray Bryant organization More

by PRESCO
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 09, 2024 -

Toyota of Kenner responded

We agree! Erick is an asset to our organization. He is knowledgeable and professional which aids in providing our customers with excellent service. Thank you for your business.

March 07, 2024

Thank you,Mr. Joe its our second purchase together hope to do future purchases with my family and friends... More

by Dionnesolid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Evans
Mar 07, 2024 -

Toyota of Kenner responded

Thank you for being a loyal customer. We appreciate your business. It is great to hear that Joe provided you with the customer service you deserve. We welcome and look forward to servicing you and your family in the future.

March 07, 2024

Ray Brandt Toyota provides excellent, reliable and quality service. Giancarlo's is a great salesman and will definitely take care of your vehicle needs. You can't go wrong with Ray Brandt Toyota! More

by CANDR01
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez, Giancarlos Chavez
Mar 11, 2024 -

Toyota of Kenner responded

We are so pleased to hear that you had a great experience purchasing your Toyota. "JC" (Giancarlos) is friendly, knowledgeable and professional. He is an asset to our Sales Team. Thank you for your business. We hope you choose us in the future. Thank you for sharing.

March 06, 2024

Smooth and easy Everyone is courteous and helpful Work was done in time Excellent experience More

by ZAFAR.KHAN
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Douglas Montalbano
Mar 06, 2024 -

Toyota of Kenner responded

Kudos to Doug and our Service Team for making your experience smooth, easy, and timely. It's good to hear that we have provided excellent customer service. It is our mission. We appreciate your business. Thank you for sharing.

March 06, 2024

Could not fix my brake problem on the front brakes under warranty. Had to go outside Toyota to fix it. More

by John.thibodeau
Purchase Time
Recommend Dealer
No
Employees Worked With
Jason Eddlestone, Jason Eddlestone
Mar 06, 2024 -

Toyota of Kenner responded

My apologies for any inconvenience. Without knowing the specifics I can say without question that if your issue was covered by the Toyota Manufacturer Warranty we would have completed the repair. Typically brakes aren't covered unless it is deemed a defect. If the warranty was with an extended warranty company the same applies. We at the dealership have no say so in determining their decision. I welcome a conversation to discuss the particulars if you are interested. I am Allison, Customer Relations Manager, and can be reached at 504-464-4500.

March 06, 2024

Excellent service and friendship dealership Roberto took good care of me as well as Giancarlo’s Chavez love the team and my new truck More

by rodovaldo13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mena, Bang Bui, Giancarlos Chavez, Mario Mejia, Nick Oliveri, Jeff Patten, Roberto Rocha
Mar 06, 2024 -

Toyota of Kenner responded

Looks like our Sales and Finance teams provided stellar customer service. We are pleased to hear that you are satisfied not only with the vehicle but with the process as well. Thank you for sharing your experience. It is good to know when we are successful in our mission. We look forward to servicing you in the future.

March 05, 2024

David in the service department was very attentive to my needs and problems Excellent service More

by Tomajones69
Recommend Dealer
Yes
Employees Worked With
Yes
Mar 05, 2024 -

Toyota of Kenner responded

It's good to hear when we succeed in providing excellent customer service. David is an asset to our dealership and Service Department. Thank you for sharing your experience.

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