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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

July 01, 2020

We worked with James McEwan for my end of lease and purchase of my Highlander. James was wonderful. He was Very professional and prepared for our appointment. A+ The finance person,Bang was way to p More

by carraw54
Recommend Dealer
Yes
Employees Worked With
James McEwan, Bang Bui
Jul 03, 2020 -

Toyota of Kenner responded

Carraw54, We appreciate the honesty of your review. I'm pleased to hear that James deserved an A+. I'll follow up with the other comment with the GM. We hope you love your Highlander! - Ray Brandt Auto Group #WeMakeItEasy

July 01, 2020

Had my check up for my vehicle; oil change, tire rotation My car was ready in a timely manner, but I was not happy when I got home and realized all the greasy smudge marks all around my car. My car was not l More

by LAS1417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
Jul 06, 2020 -

Toyota of Kenner responded

Thank you for taking the time to leave this review. We understand the frustration with things not being as they were in the past. Unfortunately, with the unstable COVID-19 situation, we must continue to do our part to stop the spread of COVID-19. We truly want to be able to provide the amenities to our customers that they have grown accustomed to like a car wash, and will again as soon as we are able. We hope next time you are with us, we will be able to provide these amenities again. We would like you to return to the service department at your convenience, so we can have that smudge cleaned. Ray Brandt Auto Group

June 30, 2020

Personal touch Harold LeBlanc has been my go-to guy at Ray Brandt for several years. He is friendly, knowledgeable, and can be counted on to steer me on the right p More

by Cher
Customer Service
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Jul 03, 2020 -

Toyota of Kenner responded

Thank you Cher for your positive review! We are happy to hear that you are getting good advise from Harold. Until next time! _Ray Brandt Auto Group #WeMakeItEasy

June 30, 2020

336K mile maintenance Pleasant and knowledgeable staff to work with over the many years I've been a customer of RB Toyota since 2000. Owned 1 Tacoma and 2 4 Runners always More

by AKCMJ2003
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Jul 03, 2020 -

Toyota of Kenner responded

WOW! AKCMJ2003, that is 20 years of a great partnership! We appreciate your loyalty! - Ray Brandt Auto Group #WeMakeItEasy

June 27, 2020

noise in dash Had noise in dash did not find have to bring back when I have time. Thought I marked oil change online may not have told Tim he got it done while I w More

by BEC6458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Jul 03, 2020 -

Toyota of Kenner responded

BEC6458, Thank you for your review! I happy to hear that Tim took care of you! Until next time, Ray Brandt Auto Group #WeMakeItEasy

June 27, 2020

Excellent Service I purchased a 2019 Tundra a little over a year ago. The service department has been outstanding. Overall, I'm very pleased with the dealership. I e More

by Powajbo, Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Jul 03, 2020 -

Toyota of Kenner responded

Richard Powajbo, We appreciate your review and recommendation! That make us very happy to hear! See you next time, Ray Brandt Auto Group #WeMakeItEasy

June 26, 2020

I normally heal with Doug Montalbano but he wasn't there this time. I dealt with a young man named Tim. He was very professional and the work done ony car was completed in a timely manner. More

by RNBBORK
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 26, 2020 -

Toyota of Kenner responded

Dear RNBBORK, Thank you for your review of your experience with the Ray Brandt Auto Group. We take great pride in what we do and are happy to see that our team performed to the level that we always expect. Please don’t forget to share your experience with your friends and family and send them over to us so they can have the same experience you did! #WeMakeItEasy #RayBrandtAuto

June 26, 2020

The people there are very courteous and professional. The waiting room area is extremely clean. That is the only place I have my Toyota serviced More

by KPRADAT
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Jun 26, 2020 -

Toyota of Kenner responded

Dear KPRADAT, Thank you for your review of your experience with the Ray Brandt Auto Group. We take great pride in what we do and are happy to see that our team performed to the level that we always expect. Please don’t forget to share your experience with your friends and family and send them over to us so they can have the same experience you did! #WeMakeItEasy #RayBrandtAuto

June 26, 2020

Always a pleasure to come in for service and have Eric as my service writer he is very personable and honest, he knows my vehicles need as far as maintaining them More

by KENTPOLIZZI
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
Jun 26, 2020 -

Toyota of Kenner responded

Dear KENTPOLIZZI, We are so glad to hear that you always have a positive experience when working with our service department! We care about our customers and believe in always being upfront and honest with them! Thank you for choosing Ray Brandt Auto Group. #WeMakeItEasy #RayBrandtAuto

June 26, 2020

Service was ok Need more professionalism. The mechanic who took my car for service was rude and didn’t practice social distance, didn’t wear a mask. Ok service More

by GEORGEFITZ27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Jul 03, 2020 -

Toyota of Kenner responded

GEORGEFITZ27, Thank you for bringing this to our attention! We will rectify the safety practices immediately! Ray Brandt Auto Group

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