
Toyota of Kenner
Kenner, LA
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Manager wouldn't negotiate the price, nor a second key, floor mats, he only would take off $100 from the price. I will never use Ray Brandt Toyota again to buy a vehicle. I sent my son over to Bohn Brother floor mats, he only would take off $100 from the price. I will never use Ray Brandt Toyota again to buy a vehicle. I sent my son over to Bohn Brothers the following week and he bought a vehicle over there. More
Had a recall for my pick up truck tried to call for two days straight from 8:30 in the morning to 5:30 in the evening to find out if the part for my recall was in because I had an appointment. Out of the 2 days straight from 8:30 in the morning to 5:30 in the evening to find out if the part for my recall was in because I had an appointment. Out of the 25 times I called, maybe three times I got a promise that’s my service advisor would call me right back besides that never even an answer. Didn’t think it would be this hard to get such an important safety recall done on my truck, but will be finding a more reputable dealer and telling my friends to stay away from this service department, because a lot of them do own Toyotas . I understand being busy but in a span of two 8 hour days you can’t return a phone? Will be reporting this dealer to the NHTSA association as well due to their lack of customer safety. More
All aspect of our buying experience were excellent. We were not pressured at any point. And we're informed about every step of the process. We were not pressured at any point. And we're informed about every step of the process. More