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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

February 20, 2024

Manager wouldn't negotiate the price, nor a second key, floor mats, he only would take off $100 from the price. I will never use Ray Brandt Toyota again to buy a vehicle. I sent my son over to Bohn Brother More

by LINDANNROD
Recommend Dealer
No
Employees Worked With
Terry Langley, Terry Langley
February 20, 2024

Had a recall for my pick up truck tried to call for two days straight from 8:30 in the morning to 5:30 in the evening to find out if the part for my recall was in because I had an appointment. Out of the 2 More

by lukefererrosvdp
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Montalbano
Feb 20, 2024 -

lukefererrosvdp responded

My service advisor was Doug Montalbano, did not reach out to me one time, other service advisor told me at 11:30am she left a note on a desk telling him to call me. Nothing. My mom and I now have to travel across the lake to look for a new vehicle for her because we have both lost faith in this dealership.

February 19, 2024

Ricky was very responsive and easy to communicate with, I would look for him on our next purchase. More

by Cmfernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire, Ricky Rodriguez
Feb 19, 2024 -

Toyota of Kenner responded

Great to hear that Ricky was so responsive and easy to communicate with! It's always a pleasure to hear that our staff members are willing to go the extra mile to ensure a positive experience. I'm glad that you had such a good experience and that you're looking forward to working with Ricky again. Thank you for sharing.

February 19, 2024

Came in for recall work, easy to make an appointment and work was done quickly. More

by Gerardleelewis
Recommend Dealer
Yes
Feb 19, 2024 -

Toyota of Kenner responded

We are glad to hear that your recall work was a hassle-free experience and completed quickly. Making an appointment should always be easy and it's great to hear that we accomplished that, so you can get back to driving your car with peace of mind. We appreciate you taking the time to share your experience.

February 19, 2024

Ricky was very helpful made the purchase experience easy we purchased two vehicles and we love them both More

by Rgc
Recommend Dealer
Yes
Employees Worked With
Ricky Rodriguez
Feb 19, 2024 -

Toyota of Kenner responded

Two vehicles how awesome! It's great to hear that Ricky was so helpful during your purchase experience. And even greater to know that you love them both. Enjoy your new rides! Thanks for sharing.

February 17, 2024

Before leaving with our new car we were shown all details and how they worked More

by Kimcutrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bang Bui, Ricky Rodriguez
Feb 17, 2024 -

Toyota of Kenner responded

That's great to hear! It's always important to have a thorough understanding of your new vehicle's features and functions before hitting the road. This will help ensure that you can operate it safely and get the most out of all its capabilities. It sounds like Ricky did a good job of walking you through everything. Enjoy your new car!

February 14, 2024

All aspect of our buying experience were excellent. We were not pressured at any point. And we're informed about every step of the process. More

by Icocolon
Recommend Dealer
Yes
Employees Worked With
Kerry Cella, Kerry Cella
Feb 14, 2024 -

Icocolon responded

Chad Legnon was an excellent salesman and Fred Mena the General Manager were knowledgeable and informative during the entire purchase experience.

Feb 15, 2024 -

Toyota of Kenner responded

Thank you for giving us the opportunity to serve you. We feel fortunate to have a highly knowledgeable Sales Team and an outstanding General Manager, Chad Legnon. Our aim is to offer you the best possible vehicle at the best possible price, and we're delighted to hear that we succeeded in doing that for you. We appreciate you taking the time to share your experience at our dealership.

February 14, 2024

Dealership was very attentive to my needs I very pleased with the way they handled my business. More

by clewis
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Douglas Montalbano
Feb 15, 2024 -

Toyota of Kenner responded

That's great to hear! It's always important that we prioritize the needs of their customers and provide top-notch service. It sounds like our dealership went above and beyond in meeting your needs and ensuring that your business was handled smoothly. I'm glad to hear that you had a positive experience here. Thank you for sharing.

February 13, 2024

Awesome Service I got a new ride. I Love my new ride, this is my 3rd vehicle with Ray Brant Toyota. More

by Shaleyaharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Evans
Feb 15, 2024 -

Toyota of Kenner responded

Let me begin by thanking you for your continued patronage. It is wonderful to hear that our Joe and other members of our Sales Team have provided you with good customer service. It is awesome that you love your new ride! Thank you for sharing your experience.

February 10, 2024

They did the work I asked for and didn't try to sell me anything. I appreciated that! More

by cindyjspann
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 15, 2024 -

Toyota of Kenner responded

It is pleasure to hear that we hit the mark. Satisfying customer expectations is what we strive for. We appreciate you taking the time to share your experience.

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