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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

January 24, 2020

I had my Toyota Highlander serviced at Ray Brandt. I have always had an excellent experience whenever I had my 2016 Toyota Highlander maintenance service done at your dealership. The amount of wait ti More

by LSJONES7200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Brown, Shelia Leblanc
Jan 27, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to you had an excellent experience when visiting our dealership! We're thrilled to know that Patrick and Sheila were able to assist you during your visit and were able to get your back on the road in no time! We take pride in our customer service to ensure that our customers are fully informed on the services being done to their vehicle. We look forward to any future visits you'll have with us!

January 23, 2020

Very friendly and courteous people. My oil change didn't take as long as they originally said it would, even though they were quite busy. Angela romain is the best sales lady there is!!! She pulled out all More

by KAYNESBHY
Recommend Dealer
Yes
Employees Worked With
Mike Edwards, Angela Romain, Woody Gregoire, Tim Bellow
Jan 23, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We take pride in our customer service to make sure that we treat our customers like family and make sure that they are fully informed on the services being done to their vehicle. We're so happy to hear that our incredible staff was able to assist you during your visit with us and were able to get you back on the road in no time! We look forward to any future business you'll have with us!

January 23, 2020

Staff is always friendly, and super fast service. Only complaint I have is for my previous maintenance on my previous car, as well as the new one I have now, when the maintenance is done, they constantly More

by NETTIEPOO1015
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Jan 27, 2020 -

Toyota of Kenner responded

Thank you for taking the time to leave us a rating and review! We're so happy to hear that Sheila was able to assist you during your visit with us. We truly appreciate and will take your feedback into consideration as we pass this along to our management team for improvements in the future. Please contact us directly if you'd like to schedule an appointment to fix the maintenance light. Thank you.

January 23, 2020

Battery Replace I had maintenance done for my 2005 RV-4. I was told the battery needed to be replaced immediately. I said that the battery was changed 2 or 3 years ag More

by Sunny
Recommend Dealer
No
Employees Worked With
Douglas Montalbano
Jan 24, 2020 -

Toyota of Kenner responded

Thank you for taking the time to reach out to us, Sunny. We sincerely apologize for your experience and would like to find a resolution to this. If you'd like to provide us with some more information about your visit or a phone number to best reach out to you, we'd like to pass this along to management to get this resolved. Thank you.

January 23, 2020

Tim is usually the service person who handles my service. He is knowledgeable, friendly and very helpful when I have questions regarding service on my vehicle. I hope to continue with him as the person who h More

by KMALONE35
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 23, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We take pride in our customer service to make sure that our customers are completely comfortable and fully informed on the services being done to their vehicle. We love to work in a fast and efficient manner to ensure that we get you back on the road ASAP! We look forward to any future service visits you'll have with us!

January 23, 2020

Awesome service! They were quick and were great with communicating. Really appreciate everything they do for my at Ray Brandt Toyota! Will definitely go back next time I need anything! More

by BONCKDILLON
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
Jan 24, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that Eric was able to assist you during your visit with us and that everyone was great with their communication skills. We take pride in our customer service to make sure that our customers are fully informed on the services being done to their vehicle before we get them back on the road ASAP! We look forward to any future business you'll have with us and thanks again!

January 23, 2020

Fast, courteous, comfortable They finished the job in half the estimated time (which is good; I'd rather they overestimate than underestimate, for planning purposes). Everyone wa More

by CLDAY0
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr, Shelia Leblanc
Jan 24, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that Eric and Sheila were able to assist you during your visit with us and that everyone was professional and courteous! We want to ensure to our customers are treated like family and are completely comfortable while they wait for their vehicle. We thank you for your business and we look forward to any future visits you'll have with us!

January 22, 2020

I had a very pleasant experience with the service I received on my last 20,000 mile check. Harold took great care and service was very fast. More

by ANGELMOM452
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Jan 22, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that your experience was a pleasant one and that Harold was able to assist you during your visit with us! We like to ensure that our customers are completely comfortable with the services being done to their vehicle before we get them back on the road in no time! We look forward to any future visits you'll have with us!

January 22, 2020

I am always pleased with my service at Toyota. I've been working with Doug for years, since my previous dealership, and appreciate how he continues to provide excellent customer service. More

by GINAS61
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Jan 22, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review, Gina! We're so happy to hear that Doug was able to assist you during your visit with us and that you've been working with him for years! We take great pride in our customer service to ensure that our customers are treated like family and get them back on the road ASAP! We look forward to any future business you'll have with us!

January 22, 2020

Ray Brandt was awesome. The mechanical technicians do a wonderful job. Keep up the good work. Praise God. Harold, Al, the cashier all very helpful. More

by PAM579
Recommend Dealer
Yes
Employees Worked With
Harold Leblanc
Jan 22, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review, Pam! We're so glad to hear that Harold and Al were able to assist you during your visit with us and that our incredible technicians did a wonderful job! We take pride in our customer service to make sure that our customers are fully informed and comfortable with the services being done to their vehicle. We look forward to seeing you again in the future!

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