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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

January 22, 2020

Great job I went in for an airbag recall and they made the process very easy. I would highly recommend this service center in the future. Thank you! More

by JGENNUSA0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Garity Wolfe
Jan 22, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that our wonderful staff was able to assist you during your visit with us, especially Garity, who made the process much easier for you. We truly appreciate you recommending us to others and we look forward to helping you out further in the future!

January 22, 2020

Really impressed Recently moved here and this was my first time using Ray Brandt for service. I will be back because the service was quick and the representative was v More

by amelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Jan 27, 2020 -

Toyota of Kenner responded

Thank you for taking the time to reach out, Amelia! We're glad to hear that Douglas was able to assist you during your visit with us and that we were able to get you back on the road in no time after your vehicle service. We have forwarded your concerns to our management team to further investigate this matter. Please feel free to contact us directly, if you need immediate assistance. Thank you.

January 22, 2020

Friendly Dealership There was no high pressure, no haggling. Everyone was helpful. They work with you to keep your monthly note manageable! They even call you after the s More

by CBORDELON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ray, Ivan Martinez, Tania Mejia
Jan 22, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We take pride in our customer service to ensure that our customers are completely satisfied and comfortable with the vehicle they are trying to purchase off our lot. We're so happy to hear that our wonderful staff was able to assist you during your visit and we look forward to any future business you'll have with us!

January 22, 2020

Courteous, professional, and attentive. Sheila did an excellent job in assisting me with an unexpected and serious situation with my 2009 Highlander. She received my vehicle as it was towed More

by JEANNINECHANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Jan 23, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review, Jeannie! We're so happy to hear that Sheila was able to assist you during your visit with us. We take pride in our customer service to make sure that our customers are given nothing but the very best from us to get them back on the road in no time! We look forward to any future visits you'll have with us!

January 22, 2020

Very Happy With My New Truck! Lease deal was very good but when they offered me more for my trade then I was expecting I was sold. I will be back in 2 years for new one! More

by JOHNRAYMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany ElDesoky, Nick Oliveri
Jan 22, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review, John! We're so thrilled to hear that Hany and Nick were able to assist you during your visit with us! We look forward to helping you out again in the future!

January 21, 2020

Synopsis of purchase Good experience dealing with salesman and finance manager. Very friendly and knowledgeable, professional. Refreshments were a perk.will recommend if More

by RMPENNEY
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Halprin, Mike Edwards, Hany ElDesoky, Woody Gregoire
Jan 22, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that our wonderful staff was able to assist you during your visit with us. We take pride in our customer service to make sure that our customers are fully informed and comfortable with the vehicle they are trying to purchase off our lot! We look forward to any future visits you'll have with us!

January 21, 2020

Great place go take my truck. I love how great job they do and quick service and they wash my truck after. Really great place More

by KFITZPAT79
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
Jan 22, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We take pride in our customer service to make sure that our customers are taken care of in a fast and efficient manner to get them back on the road in no time! We like to make sure that our customers are fully informed on the services being done to their vehicle and we're so happy to hear that Eric assisted you during your visit with us! We look forward to any future business you'll have with us!

January 21, 2020

Is was in for a regular service visit. The guy checking everyone in had a horrible attitude to say the least. I eventually got help from Tim who was great and thorough at his job duties. More

by JCC.WILLIAMS
Recommend Dealer
No
Employees Worked With
James Gibson, Erick Burgess Sr, Tim Bellow, Ivan Martinez
Jan 24, 2020 -

Toyota of Kenner responded

Thank you for taking the time to reach out to us. We sincerely apologize for your experience and would like to find a resolution to this. If you'd like to provide us with some more information about your visit or a phone number to best reach out to you, we'd like to pass this along to management to get this resolved. Thank you.

January 21, 2020

Everyone was very nice. Was really happy with the way the work a deal for me. Was very helpful even after the purchase. Look forward to going back again for me next vehicle. More

by mikeki
Recommend Dealer
Yes
Employees Worked With
Mike Edwards, Bang Bui, Erick Burgess Sr, James McEwen
Jan 22, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that our wonderful staff was able to assist you during your visit with us! We take great pride in our customer service to ensure that our customers are completely satisfied and comfortable with the vehicle they are trying to purchase off our lot! We look forward to any future visits you'll have with us!

January 15, 2020

quick service, informative staff I use toyotacare - and have, in the past, not always had clear communication about when a repair or service 'counts' as included care. Staff at Ray Br More

by john.byrnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Jan 16, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review, John! We take great pride in our customer service to ensure that our customers are fully informed on any benefits they may have or any scheduled service checks they need to follow up on! We're so happy to hear that Sheila was able to assist you during your visit with us and we look forward to any future business you'll have with us!

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