
Toyota of Kenner
Kenner, LA
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Great job I went in for an airbag recall and they made the process very easy. I would highly recommend this service center in the future. Thank you! I went in for an airbag recall and they made the process very easy. I would highly recommend this service center in the future. Thank you! More
Really impressed Recently moved here and this was my first time using Ray Brandt for service. I will be back because the service was quick and the representative was v Recently moved here and this was my first time using Ray Brandt for service. I will be back because the service was quick and the representative was very friendly and easy to work with. He was not pushy and understood all concerns. The price was as expected and the work done was great--the numerous issues I had with my vehicle were addressed. The only slightly negative comment I have is that I called and asked about Sunday night drop off for my Monday am appointment, which I was told was fine. When I drove there Sunday night, all entrances were padlocked so I just had to leave my car on the side of the road and hop the gates to drop off my keys. It made me a little leery but all turned out fine. More
Friendly Dealership There was no high pressure, no haggling. Everyone was helpful. They work with you to keep your monthly note manageable! They even call you after the s There was no high pressure, no haggling. Everyone was helpful. They work with you to keep your monthly note manageable! They even call you after the sale to see how things are going! More
Courteous, professional, and attentive. Sheila did an excellent job in assisting me with an unexpected and serious situation with my 2009 Highlander. She received my vehicle as it was towed Sheila did an excellent job in assisting me with an unexpected and serious situation with my 2009 Highlander. She received my vehicle as it was towed in, got right to work assessing the problem, and communicating results and recommendations. My vehicle was repaired within the timeline promised. More
Very Happy With My New Truck! Lease deal was very good but when they offered me more for my trade then I was expecting I was sold. I will be back in 2 years for new one! Lease deal was very good but when they offered me more for my trade then I was expecting I was sold. I will be back in 2 years for new one! More
Synopsis of purchase Good experience dealing with salesman and finance manager. Very friendly and knowledgeable, professional. Refreshments were a perk.will recommend if Good experience dealing with salesman and finance manager. Very friendly and knowledgeable, professional. Refreshments were a perk.will recommend if opportunity arises for any future sales or service. More
Is was in for a regular service visit. The guy checking everyone in had a horrible attitude to say the least. I eventually got help from Tim who was great and thorough at his job duties. everyone in had a horrible attitude to say the least. I eventually got help from Tim who was great and thorough at his job duties. More
Everyone was very nice. Was really happy with the way the work a deal for me. Was very helpful even after the purchase. Look forward to going back again for me next vehicle. work a deal for me. Was very helpful even after the purchase. Look forward to going back again for me next vehicle. More
quick service, informative staff I use toyotacare - and have, in the past, not always had clear communication about when a repair or service 'counts' as included care. Staff at Ray Br I use toyotacare - and have, in the past, not always had clear communication about when a repair or service 'counts' as included care. Staff at Ray Brandt not only found my toyotacare contract, but walked me through a scheduled service I'd missed - and let me know a timeline for when my care contract expired. This sounds like a small deal, but it makes a huge difference knowing that this dealership honors the agreements made with the larger toyota leasing and toyotacare institutions, plus the waiting space was clean, stocked with food, and every staff member I interacted with was welcoming and friendly without pushing me into looking at new vehicles. More