
Toyota of Kenner
Kenner, LA
Filter Reviews by Keyword
By Type
Showing 3,368 reviews
Interesting Learning Experience I found the purchase of my new 4 Runner to be unlike any other vehicle purchase I have made before, as it was one that had to be concluded in a few da I found the purchase of my new 4 Runner to be unlike any other vehicle purchase I have made before, as it was one that had to be concluded in a few days. While my usual experience is one that is hectic and nerve wracking this one was smooth because of the seamless team approach that this dealership presented to serve me. It could have only been better if my note was lower. More
Oil Change Service Visit My experience was okay here. In my opinion, there was some room for improvement. When my car was done getting serviced, the plastic was still on the s My experience was okay here. In my opinion, there was some room for improvement. When my car was done getting serviced, the plastic was still on the seat and the odometer setting was not set back to where it originally was. I wasn't sure if they had finished or not. It seems like they rushed out to take care of someone else's car and forgot to finish with my car. I also would have liked to have had my car washed after getting serviced. That is such a nice touch. Maybe next time! More
Straight forward, fast and helpfully. Sales man and finance guys very good at doing their jobs. Have big selection of cars and varies certified cars finance guys very good at doing their jobs. Have big selection of cars and varies certified cars More
Never have a problem with the service department. Always great service!!!! Erick is always great and take care of me and my car service experience. great service!!!! Erick is always great and take care of me and my car service experience. More
These two men are always ready to assist me whenever I need work done. Doug is my go to man and he always make sure I the best care and I get my cars back soon as possible. need work done. Doug is my go to man and he always make sure I the best care and I get my cars back soon as possible. More
Clean store with snacks and coffee.Prices high. $27.75 Clean store with snacks and coffee. Prices high. $27.75 for brake shim kit?$1.30 for oil filter gasket or was that for the drain plug gasket? Come o Clean store with snacks and coffee. Prices high. $27.75 for brake shim kit?$1.30 for oil filter gasket or was that for the drain plug gasket? Come on. More
Overall I had a good experience. Only had “extras” thrown in to final price without asking for them. The extras being an extended warranty and tire club. in to final price without asking for them. The extras being an extended warranty and tire club. More
Service Department Experience The service department is very friendly and professional. I like the way you drive in and you are greeted immediately. You are assigned to one servi The service department is very friendly and professional. I like the way you drive in and you are greeted immediately. You are assigned to one service manager so they have all your information and paperwork handy right when you walk in and sit at their desk. More
pm's were needed Tim was very helpful and knowledgeable! He was able to explain what was needed with my car and use my warranty to get done what was needed. Tim was very helpful and knowledgeable! He was able to explain what was needed with my car and use my warranty to get done what was needed. More