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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

January 09, 2020

James was great however the individual who he was working with is too pushy and misleading. I believed him and now I have buyers remorse More

by TODDSTPIERRE
Recommend Dealer
Yes
Employees Worked With
Mike Edwards, Woody Gregoire, James McEwen, Jason Smith
Jan 09, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review, Todd! We take great pride in our customer service to make sure that you are completely comfortable and fully informed when purchasing a vehicle off of our lot! We're so happy to hear that our wonderful staff was able to assist you during your visit with us and we look forward to any future visits you'll have with us!

January 08, 2020

Excellent - could not have been better. We have been extremely pleased with the maintenance service we have received over the years at Ray Brandt. This is the first time we have purchased a More

by jkmcbride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Woody Gregoire, Chad Legnon
Jan 08, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that our incredible staff was able to assist you during your visit with us. We take great pride in our customer service to ensure that our customers are fully informed and completely comfortable with the vehicle they are considering to purchase! We truly appreciate you recommending our dealership and we look forward to any future business you'll have with us!

January 08, 2020

Maintenance Eric is very friendly and always keep me up to date on my vehicle needs. I come from St. Francisville, La just to get my car maintenance due to Eric More

by LDidier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
Jan 09, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that Eric was able to assist you during your visit with us! We take great pride in our customer service to ensure that our customers are fully informed and comfortable with the services being done to their vehicle. We look forward to any future business you'll have with us!

January 08, 2020

I will not return to Ray Brandt Toyota Service. The service staff dismantled my trust after dealing with them for six years. The service department has changed and definitely not for the best! More

by Unsatisfied
Recommend Dealer
No
Employees Worked With
Harold Leblanc
Jan 10, 2020 -

Toyota of Kenner responded

Thank you for taking the time to reach out to us. We sincerely apologize for your experience and would like to find a resolution to this. If you'd like to provide us with some more information about your visit or a phone number to best reach out to you, we'd like to pass this along to management to get this resolved. Thank you.

January 08, 2020

When in for service and my service representative was really nice and friendly. Love going there for service. Where else you can get coffee and donuts while you wait for your car to be serviced. More

by POCHE101
Recommend Dealer
Yes
Employees Worked With
Alex Barre great service technician., Shelia Leblanc
Jan 09, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We want to ensure that our customers receive nothing but the best customer service and are 100% satisfied by the time they are back on the road! We're so happy to hear that Sheila and Alex were able to assist you during your visit and we look forward to any future business you'll have with us!

January 08, 2020

My experience with the Service Department at Ray Brandt Toyota on January 6, 2020, was successful. It was a 5000 mile check, and the inside noise was eliminated. The technician who rode in my car with me More

by NELL.MARBLE
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
Jan 09, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear that Eric was able to assist you during your visit with us and we look forward to any future business you'll have with us!

January 05, 2020

Great could not have been any better I have always been treated with great service from my service rep Tim Bellow He is verry helpful and always makes sure my car iis always taken care o More

by EMADONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bellow
Jan 06, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We are so happy to hear that Tim was able to assist you during your visit with us and was helpful to you! We take great pride in our customer service to ensure that our customers are fully informed on the services being done to their vehicle.

January 03, 2020

Easy Transaction I have to give 5 stars because I got a good price and got my car after two visits. I wish they had been a bit more transparent about stock inventory More

by SONIAM74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany ElDesoky
Jan 03, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear Hany was able to assist you during your visit with us! We take great pride in our customer service to ensure that our customers are taken care of like family and are back on the road in no time!

January 03, 2020

Traded in rav4 for Toyota Highlander. Couldn’t have asked for a better salesman. Salesman was very kind and helpful. I was very comfortable talking to him. Found exactly what I was looking More

by BER2CJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Edwards, Jason Smith
Jan 06, 2020 -

Toyota of Kenner responded

Thank you so much for your rating and review! We take great pride in our customer service to ensure that our customers are fully taken care of and completely comfortable with the vehicle they are trying to purchase off our lot! We're so happy to hear that Jason and Mike were able to assist you during your visit with us and we look forward to seeing you again in the future!

January 02, 2020

Professional. Knowledgable. Pleasant The salesman was courteous and knowledgeable. Informative on different trim lines and features. Sales manager stopped by during sale and adjusted More

by LPS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel in finance, Mike Edwards, Alex Mena, Brandon Selva
Jan 02, 2020 -

Toyota of Kenner responded

Glad to hear that your experience at Ray Brandt Toyota was pleasant. Please let us know how we can continue to assist you. Happy New Year!

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