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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

December 04, 2019

great service Service was great and they got me in and out very quick. I bought my new Tundra from them because of the quality of service. More

by TODD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Dec 05, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review, Todd! We take great pride in our customer service to ensure that our customers are happy to come back for our service! Congratulations on your new Tundra! We look forward to any business you'll have with us in the future!

December 04, 2019

Engine Riving When I drive on the interstate using cruise control, my engine drives high. I brought my 2019 car in to be checked. I was informed that the servic More

by DEB_DEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Douglas Montalbano
Dec 18, 2019 -

Toyota of Kenner responded

Thank you for taking the time to reach out, Deb. According to our system, we can't seem to locate your name on file. By any chance did you use a different name when you came to visit us or visited a different dealership? Whenever you get the chance, please send us your full name and phone number, where we can have our service manager contact you. We look forward to your response. Happy Holidays!

December 03, 2019

Quick and helpful Quick response to every questions I asked.helpful with the worries I had.they were really patient to all my questions.and they gave way good enough ti More

by MEMOKARAUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanan Musayev
Dec 05, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We love to make sure that our customers are fully informed and comfortable with their purchases when visiting our dealership and we're so happy to know Kanan was able to assist you! We look forward to any future business you'll have with us!

December 03, 2019

battery and alternator check Every time I visit, I am more than pleased with the level of service and expertise I receive. Ms. Shelia is very competent, knowledgeable and warm, ma More

by VANESSA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Dec 05, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review, Vanessa! We are so happy to hear that you're more and more pleased ever time you visit our dealership! We're also thrilled to hear Ms. Shelia was able to assist you during your visit with us! We take pride in our customer service to ensure that our customers always feel valued and fully comfortable with their purchases from us!

December 03, 2019

Awesome! These guys make it possible here! The staff is well equipped and very compassionate. There is no other dealer for me! Great job guys! Everyone is also More

by VBARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibson, Bang Bui, Alex Mena, Chad Legnon
Dec 05, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're so happy to hear about our compassionate and supportive staff being able to assist you during your visit with us! We look forward to any future business you'll have with us!

December 01, 2019

Excellent customer service! Kenny was an amazing salesperson. He greeted us as soon as we walked up to the building and was extremely helpful! He was very knowledgeable about the More

by TRACIESSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Edwards, Bang Bui, Kanan Musayev
Dec 02, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review, Tracie! We are so thrilled to know about your incredible experience with us during your visit! We're also very glad to hear Kenny, Bang, and Mike were able to assist you! We take great pride in our customer service to ensure that our customers are fully content and comfortable with their purchases from us!

November 29, 2019

Great service all around Great service. Upset just saw they are giving away tv's this weekend with purchase of a new car. Missed it by a few days. More

by ROBANNA
Recommend Dealer
Yes
Employees Worked With
Bang Bui, Hunter Landry
Nov 29, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We're thrilled to know you were given great service and Hunter and Bang were able to assist you during your visit with us!

November 28, 2019

Didn’t close my hood at end of service Service was ok. Was told over the phone I had an appointment but when I arrived was told there was no such thing as a Saturday appointment. After serv More

by RED7IRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Dec 09, 2019 -

Toyota of Kenner responded

Thank you so much for taking the time to reach out! We are sorry for the inconvenience of not being able to accommodate you on a Saturday appointment. Our dealership is always very busy on weekends and we try our very best to make sure to help our customers as promptly as possible. We have an excellent tool on our website where you can make appointments online and get notified of any upcoming ones. In regards to the hood not being properly closed, we have notified the service manager to make sure to ask our technicians to be more careful next time. If there is anything else we can assist you with, please let us know.

November 28, 2019

Great Buying Experience Had a great experience buying my new Toyota at Ray Brandt with Lynnsey Lambert and Chad Legnon. Both were very patient with me, thoroughly answering a More

by BETTY1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Legnon, Lynnsey Lambert
Nov 29, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review, Betty! We're so happy to hear Lynnsey and Chad were able to assist you during your visit with us! We take great pride in our customer service and want to ensure that our customers are fully informed and content with their purchases from us!

November 27, 2019

buying Siena I came to Toyota company of Kenner to have a new Siena. I talked with Amber and she helped me many things. Final I got a new car. I have been glad abo More

by THUYTUMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Netto
Dec 02, 2019 -

Toyota of Kenner responded

Thank you so much for your rating and review! We are so thrilled to know Amber was able to assist you during your visit with us and was able to help you find a new car!

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