Toyota of Kenner

Routine Service As always, the service I received was EXCELLENT! I have all my questions answered. The staff is friendly. The service is efficient. I always re As always, the service I received was EXCELLENT! I have all my questions answered. The staff is friendly. The service is efficient. I always recommend to family and friends. More

Great Who Dat Service Once again the personal at Ray Brandt Toyota Service has gone beyond my expectations with down right great service. Just keep doing what you do Once again the personal at Ray Brandt Toyota Service has gone beyond my expectations with down right great service. Just keep doing what you do More

Excellent The service is always excellent. They were accurate on the wait time and my car is working perfectly. As a customer I appreciate the coffee and snacks The service is always excellent. They were accurate on the wait time and my car is working perfectly. As a customer I appreciate the coffee and snacks you offer to wait. More

Maintenance was never completed I brought my car in on Saturday for it's first maintenance. Little did I know they wrote down the service performed (Wheel Rotation), but it was never I brought my car in on Saturday for it's first maintenance. Little did I know they wrote down the service performed (Wheel Rotation), but it was never done. Only reason I knew because I recently had my front driver side tire repaired due to a flat at Walmart, and they scuffed the rim. After talking to the service rep and confronting the mechanic, and he insisted the wheels were balanced, but the same scuffed rim was still at the front driver side. After proofing to the service rep that I was right, he finally got the mechanic to rotate the wheels. How do you expect anyone to return and trust the integrity of mechanics for any service. More

Poor customer service. My first trip started out that they did not have a person to give me a rental. Had to reschedule and come back another day. My next trip was a little My first trip started out that they did not have a person to give me a rental. Had to reschedule and come back another day. My next trip was a little better was called over the phone and told a price for front and rear brakes and agreed on the price. When I got the invoice the representative failed to mention the total price which included labor. They charged my warranty company more than what they told me resulting in me paying more than I should have. Not happy with this place at all Not happy with this place at all. More

Magnificent! I purchased a car thanks to Mr. Abe ( Sales Rep) splendid service. He was highly attentive, emphatic and courteous. He gained my trust and understood I purchased a car thanks to Mr. Abe ( Sales Rep) splendid service. He was highly attentive, emphatic and courteous. He gained my trust and understood exactly what I wanted and answered all of my concerns. His honesty is remarkable. My purchase went so smoothly, I haven't battled more at a clothing store buying a dress than buying this beautiful car!!!!!! More

MAY AS WELL ENJOY THAT OIL CHANGE! I actually look foward to my service visits at Ray Brandt! Been going here for years, I enjoy seeing the same smiling faces (people here are happy at I actually look foward to my service visits at Ray Brandt! Been going here for years, I enjoy seeing the same smiling faces (people here are happy at their jobs) , also like knowing my vehicle receives top-notch care . It helps you to feel a little spoiled having many nice beverage choices provided along with little donuts and cakes while you wait! All of this in a comfortable atmosphere where you can choose to lounge in front of the big screen tv, set your computer up on a high-top table and knock out a little work, or utilize a fairly soundproof room to study or make business calls undisturbed. I feel in today's stressful world we can all use some good positive vibes! If you are looking for good vibes AND great service the crew at Ray Brandt is for you!! More

Brandon is the vest hands down Brandon ALWAYS makes sure I’m taken care of and always double checks everything is taken care of for me. Also they guy that sits next to me checked on Brandon ALWAYS makes sure I’m taken care of and always double checks everything is taken care of for me. Also they guy that sits next to me checked on me multiple times yesterday because he knew Brandon was at lunch. They make coming in not a pain in the butt and I appreciate that so much! More

New car purchase Amber made my car purchase smooth and as quickly as she could. She was able to answer any questions I had and made herself available if I need her in Amber made my car purchase smooth and as quickly as she could. She was able to answer any questions I had and made herself available if I need her in the future for questions on my new car More

Service Everybody was very polite. The service was also good, although I was a little disappointed that my car was not washed. I guess I am spoiled. Everybody was very polite. The service was also good, although I was a little disappointed that my car was not washed. I guess I am spoiled. More