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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

October 27, 2023

Easy to work with very nice and polite Helpful making sure everything was understood. Accommodating to my six year old gave her pictures to color and pizza. More

by TERRY59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mena, Joseph Evans
Oct 30, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share your experience with us! We're delighted to hear that our team made the car-buying process smooth and understandable for you. Our goal is to create a comfortable and welcoming environment for all our customers, no matter their age. We're glad your daughter felt included with the coloring sheets and pizza; we always strive to ensure our youngest visitors have a pleasant time too. It's wonderful to know that our commitment to customer satisfaction was evident during your visit to Ray Brandt Toyota. We truly appreciate your business and hope to assist you with any future automotive needs. Safe travels in your new vehicle! Ray Brandt Auto Group #WeMakeItEasy

October 27, 2023

They help their customers in a timely manner. Very helpful and very friendly. Have a nice area for customers to wait. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Oct 30, 2023 -

Toyota of Kenner responded

Thank you for sharing your positive experience with us, Debbie! We pride ourselves on delivering timely and efficient service, and it's fantastic to know that our team lived up to this standard during your visit. Ensuring that our customers are treated with friendliness and professionalism is paramount to us. We're pleased to hear that you found our waiting area comfortable and welcoming. Our goal is to make each visit as pleasant and seamless as possible. We appreciate your trust and hope to see you again for any future automotive needs! Ray Brandt Auto Group #WeMakeItEasy

October 26, 2023

Everyone was really helpful and professional- which made the whole process as easy and quick as possible. More

by reynard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bang Bui, Woody Gregoire, Rene Reyes, Ricky Rodriguez
Oct 30, 2023 -

Toyota of Kenner responded

Thank you for taking a moment to share your feedback! We're thrilled to hear that our team's professionalism and helpfulness stood out during your visit. Making the process easy and efficient for our customers is always our aim, and it's wonderful to know we hit the mark with you. Your satisfaction means a lot to us, and we genuinely appreciate the trust you've placed in Ray Brandt Toyota. Whenever you need assistance in the future, just remember we're here to help. Safe travels and take care! Ray Brandt Auto Group #WeMakeItEasy

October 26, 2023

Great service for years I have confidence that the job is done right and recommending other issues More

by Conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Oct 30, 2023 -

Toyota of Kenner responded

Thank you for your continued trust and loyalty over the years, Conrad! It's always a pleasure to hear from our long-standing customers. We pride ourselves on providing thorough and reliable service, and we're thrilled that you've been satisfied with our work. It's essential for us to keep you informed about any potential issues so you can make informed decisions. Your confidence in our team means the world to us. We look forward to serving you for many more years to come. Safe driving! Ray Brandt Auto Group #WeMakeItEasy

October 26, 2023

Ray Brandt Toyota is very efficient and very kind. It is a pleasure to go to them for service. I enjoy their coffee and their big screen TV while I am waiting which usually isn't long even when I don' More

by FranAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't think of mechanics names., Fred Mena, Erick Burgess Sr, Douglas Montalbano, Danny Waguespack, Shelia Leblanc, Brad Miller
Oct 30, 2023 -

Toyota of Kenner responded

Thank you for sharing your positive experience with Ray Brandt Toyota! We're delighted to hear that our efficiency, kindness, and amenities have made your visits enjoyable. It's essential for us to offer not only top-notch service but also a comfortable environment for our valued guests. We understand that car maintenance can sometimes be an unexpected expense, so we aim to make the experience as pleasant and stress-free as possible. Your feedback is truly appreciated, and we look forward to serving you again in the future. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 26, 2023

I was very satisfied. With the service staff they were very curtious and professional,exellent More

by MGB0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr, Douglas Montalbano
Oct 30, 2023 -

Toyota of Kenner responded

Thank you for taking a moment to share your experience! We're delighted to hear that you were satisfied with the service provided by our team. It's our mission to ensure every customer feels valued, and we're pleased that our courteous and professional staff lived up to that standard. Excellence is what we strive for, and your feedback reaffirms our commitment to this. We genuinely appreciate your trust in us and hope to assist you again in the future. Thank you for choosing Ray Brandt Toyota for your automotive needs! Ray Brandt Auto Group #WeMakeItEasy

October 24, 2023

Made an effort to get me the car I wanted. Was a bit more expensive than I had thought. More

by dtuman3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roberto Rocha, Ricky Rodriguez
Oct 27, 2023 -

Toyota of Kenner responded

Thank you for taking the time to leave feedback. We're glad to hear that our team worked diligently to source the car you desired. We always aim to provide competitive pricing, and we're sorry to hear it was a bit more than expected. Your input is invaluable as it helps us improve and ensure we're providing the best value possible. Despite this, we hope you're enjoying your new car, and we're here for any future needs or questions. Thank you for choosing Ray Brandt Toyota, and safe driving! Ray Brandt Auto Group #WeMakeItEasy

October 24, 2023

I’ve been coming here since I bought my Camry in 2014 and I have always dealt with Sheila Leblanc she does a great job of handling my cars. Awesome Job Sheila More

by VEANCA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Oct 27, 2023 -

Toyota of Kenner responded

Thank you so much for your kind words and continued trust in Ray Brandt Toyota over the years! It's heartening to hear how consistently satisfied you've been with Sheila's dedication and service. Sheila truly exemplifies our commitment to putting our customers first. Your feedback reaffirms the hard work she puts in day in and day out. Knowing that you've been with us since 2014 means the world to us. We look forward to many more years of serving you and your Camry. Safe driving! Ray Brandt Auto Group #WeMakeItEasy

October 23, 2023

Service fixed everything perfectly but the wait was way too long. I was there 3 hours for flat tire More

by susan_zimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Eddlestone
Oct 26, 2023 -

Toyota of Kenner responded

We appreciate you taking the time to share your feedback, Susan. We're pleased to hear that the service on your vehicle was executed to your satisfaction. We understand how valuable your time is, and we're truly sorry for the extended wait you experienced for the tire repair. We continuously strive to improve our processes to provide efficient and timely service. Your feedback helps us in this effort, and we hope to have the opportunity to serve you again with a more expedited experience. Thank you for choosing Ray Brandt Toyota for your automotive needs. Sincerely, Ray Brandt Auto Group

October 23, 2023

Brett and Shelia were great to work with. They made the process simple and easy. I wouldn’t want to work with anyone over these two. More

by FRANRIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Brett Hernandez
Oct 27, 2023 -

Toyota of Kenner responded

Thank you for your wonderful feedback! We're thrilled to hear that Brett and Shelia provided you with a seamless and straightforward experience. Their dedication to making the car-buying process enjoyable is evident, and we're glad you had the opportunity to work with such a dynamic duo. Our team is committed to ensuring our customers leave satisfied, and it's feedback like yours that motivates us even further. We truly appreciate your trust and look forward to serving any future needs you might have. Safe travels in your new vehicle! Ray Brandt Auto Group #WeMakeItEasy

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