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Toyota of Kenner

Kenner, LA

Overview
Reviews
Vehicles
4.7
3,368 Reviews
Call Dealership (504) 702-6926
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

September 02, 2023

Excellent service from woody and Giancarlos couldn't be more happier with my wife great job guys More

by irene1976one
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Gregoire, Giancarlos Chavez
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Sep 05, 2023 -

Toyota of Kenner responded

Congratulations! It is wonderful to hear that Woody and Giancarlos made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

September 01, 2023

Great service, Sheila is always accommodating! She called me as soon as my parts came in More

by davidstark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
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Sep 01, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Shelia and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 01, 2023

Great place. Hhhh juju frfff III huh huh uuu huh uuu uuu huh hhh uuu More

by nicktr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Langley
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Sep 05, 2023 -

Toyota of Kenner responded

Thank you for the stars! Ray Brandt Auto Group #WeMakeItEasy

September 01, 2023

Was very attentive and made sure my truck was taken care of. Especially with its high miles. Also said I can get all over needed services with him. More

by EFUSELIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Miller
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Sep 05, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Brad took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 31, 2023

Everything was great with the delivery of the suv very helpful all was good with it More

by August?1926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Cella
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Sep 05, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 31, 2023

Shelia was very sweet and helpful! !! Definitely will use her next time I get my car service. Thank you Shelia for everything !!! More

by Mommy912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc
Report | Print
Sep 05, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Shelia took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 31, 2023

Now the Service is fast , Much better than before , thanks . Great customer service. Wish you have water to drink . More

by aalihamad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Eddlestone
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Sep 05, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 31, 2023

Alex, Fred, and Bang were great very helpful was very happy with salespeople management and finance person thanks to all would recommend this dealership to anyone .. More

by August?1926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mena, Bang Bui, Alex Mena, Roberto Rocha
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Sep 05, 2023 -

Toyota of Kenner responded

Thank you so much for your glowing review. It's wonderful to hear that Alex, Fred, and Bang provided you with such an outstanding experience in the search for your new car. Their dedication to our customers is truly exceptional, and we're proud to have them represent Ray Brandt Auto Group. Congratulations on your new vehicle! Your recommendation means a lot to us, and we're here for any future needs or questions you might have. Enjoy every drive in your new car, and we hope to see you again soon! Ray Brandt Auto Group #WeMakeItEasy

August 29, 2023

Excellent service , the service department always takes very good care of my car when in need for service. 100% recommend for all service needs. More

by PATMENARD914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Lenny Thomas
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Aug 31, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 28, 2023

This was my first visit to Ray Brandt Toyota. I was not told in advance that there would be a charge to look at my vehicle. I was charged close to $200 for diagnostics. The estimate that was give More

by mcatalanello
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
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Aug 28, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us, and we apologize for any frustration you felt during your visit to Ray Brandt Toyota. Transparency and clear communication are vital to us. Typically when work is performed, diagnostics are applied to the repair, but if a customer elects to not have any repairs performed, there is a diagnostic fee of $169.00 plus tax. We've forwarded your feedback to our Management team to further our efforts in bolstering transparency about charges. We understand the importance of providing clear explanations and fair pricing, and your feedback will be instrumental in our ongoing efforts to improve. If you'd like to discuss this further, please don't hesitate to contact us directly. We truly value your business and would appreciate another opportunity to better serve you in the future. Sincerely, Ray Brandt Auto Group

Aug 29, 2023 -

mcatalanello responded

Thank you. I will contact you directly.

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