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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

July 23, 2023

Dont like when service lite is tirned back on. Pain. When I got an oil chg last. More

by DNH1
Recommend Dealer
Yes
Employees Worked With
Brad Miller, Brad Miller
Jul 28, 2023 -

Toyota of Kenner responded

We are grateful for the 5-star rating and appreciate you taking the time to provide us with feedback. We apologize for any inconvenience you faced with the service light after your last oil change. Customer satisfaction is of the utmost importance to us, and your feedback will help us improve the experiences of our customers for future visits. If there's anything else we can assist you with, please reach out to our Service Department. We hope to have another opportunity to assist you again with the exceptional service you deserve. We thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

July 23, 2023

Dealership is bright and employees are always asking if they can help. The service department is very good at providing the best services possible this has been my experience for over 10 years More

by LJSCHEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bang Bui, Erick Burgess Sr
Jul 24, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share how great your experiences have been with us. We are happy to hear that our team at Ray Brandt Toyota provides you with such wonderful service every time you visit. We appreciate you choosing us to assist you with your vehicle needs for the past 10 years, and we look forward to your next visit! Ray Brandt Auto Group #WeMakeItEasy

Jul 24, 2023 -

LJSCHEX responded

See you'll in a few weeks. Looking forward to the excellent service you provide. LJS

Jul 24, 2023 -

LJSCHEX responded

LJSCHEX responded publicly on 7/24/23 7:28 PM See you'll in a few weeks. Looking forward to the excellent service you provide.

July 22, 2023

The process was a very quick and easy process. There was no pressure to purchase, and no overly trying to sell. Simply answered my questions and let me decide. More

by Trox.shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bang Bui, Nick Oliveri, Ricky Rodriguez
Jul 28, 2023 -

Toyota of Kenner responded

Thank you for your positive feedback! We're excited that you found our car-buying process at Ray Brandt Toyota quick and easy. Our primary aim is to ensure our customers feel comfortable and empowered in their decision-making, so it's wonderful to hear that you appreciated our no-pressure approach. Your satisfaction is our top priority, and we look forward to assisting you with any future vehicle needs! Ray Brandt Auto Group #WeMakeItEasy

July 22, 2023

She was very sweet she answered all my questions very friendly Great Nice Kind Fantastic More

by crandlesandra5682
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Shelia Leblanc
Jul 28, 2023 -

Toyota of Kenner responded

Thank you for your fantastic 5-star review! We are pleased to hear that Shelia at Ray Brandt Toyota provided you with such friendly and helpful service, answering all your questions with kindness. We're proud to have her on our team, and we can't wait to assist you again in the future. Your satisfaction is our priority! Ray Brandt Auto Group #WeMakeItEasy

July 21, 2023

Less service, left dark grease print on passenger door, failed to check tire pressures ,after rotating, I think the check list are too much. $3300 dollars of repairs are a little suspicious. , up selling, More

by CETONEY725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr, Douglas Montalbano
Jul 21, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

July 21, 2023

Best. I trust Doug and he is always right. Would love to see donuts return😂 More

by SVILLAVSO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano
Jul 21, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 21, 2023

Doug is always so helpful. Quick and friendly service. Happy to be a Ray Brandt customer. More

by LYNDSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Mena, Douglas Montalbano
Jul 21, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 21, 2023

I found the service center to be efficient and technically proficient. I had an odd problem - car wouldn’t start due to key fob becoming deprogrammed. They diagnosed the issue very quickly and ma More

by lajimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
Jul 21, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 21, 2023

Staff were helpful and courteous. They listened to the issues I had and worked to find a solution. More

by sharoncassiere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
Jul 25, 2023 -

Toyota of Kenner responded

We appreciate you taking a moment to share your experience with us. It is great to hear that our team did a great job working with you in order to meet your needs. Thank you for choosing Ray Brandt Toyota, and we look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 21, 2023

Very nice people working in service department good service and fast service and clean and good coffee More

by Fred kaviani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Mena, Shelia Leblanc, Nick Oliveri
Jul 25, 2023 -

Toyota of Kenner responded

Thank you for taking the time to share this with us, Fred. It is great to hear that our team at Ray Brandt Toyota made your visit enjoyable by providing you with friendly and fast service. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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