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Toyota of Kenner

Kenner, LA

4.7
3,368 Reviews

2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,368 reviews

July 17, 2023

The entire purchasing process went seamlessly. Reece Rico was fantastic! He made you feel very comfortable and relaxed. He was professional and friendly. He got the purchase completed in record ti More

by mcourville99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mena, Reece Rico
Jul 17, 2023 -

Toyota of Kenner responded

Congratulations! It is wonderful to hear that Reece made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

July 17, 2023

Had my car ready when said it was gonna be ready. Last few times I brought in for service was not ready and communication was bad More

by DAWNAG99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
Jul 17, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 17, 2023

Professional and time sensitive waiting area comfortable. Made the service easy and felt well taken care of More

by kel1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bang Bui, Amber Netto, Allison Kimbrough, Jason Eddlestone
Jul 19, 2023 -

Toyota of Kenner responded

We are happy to hear that our team made your service experience with us a great one. We look forward to assisting you again in the future. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

July 17, 2023

Easy to get in appointment. Staff are really good with customer. Highly recommend Ray Bryant dealership. More

by Roxanne Laborde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Hernandez, Mariano Gomez, Jason Eddlestone
Jul 18, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 17, 2023

The low air in the tires was on inside my car on pick up BAD. More

by rozettamillner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Leblanc, Takiyah Cavilear
Jul 19, 2023 -

Toyota of Kenner responded

Thank you for taking the time to provide us with your feedback, we value all perspectives. Your insights are all greatly appreciated, and we hope that we may have another chance to exceed your expectations in the future. Sincerely, Ray Brandt Auto Group

July 16, 2023

Shelia LeBlanc and Mariano were amazing, helpful, and had patience when fixing my car problems. Thank you. More

by mik3slife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia LeBlanc , Shelia Leblanc, Mariano Gomez
Jul 17, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Shelia and Mariano took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 13, 2023

The service is always first rate! ! My service advisor gets me in and out as soon as possible!!Eric always return’s my call when I need an appointment or have a question!! More

by vandriver1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
Jul 14, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 08, 2023

Would like to be able to walk in without an appointment . I’m concerned if I had an emergency. More

by Ddt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr, Douglas Montalbano, Shelia Leblanc, Lenny Thomas, Allison Kimbrough, Takiyah Cavilear
Jul 11, 2023 -

Toyota of Kenner responded

Thank you for your review of Ray Brandt Toyota! We're glad to hear that you had a positive overall experience with us. We understand your concern about not being able to walk in without an appointment. However, in the event of an emergency, please don't hesitate to reach out to us directly so that we can try and do our best to accommodate you. Thank you again for your review, and we look forward to seeing you soon! Sincerely, Ray Brandt Auto Group

July 07, 2023

My Car was flooded but deemed fixable. I brought it to this dealership for repairs. First the communication was horrible! Eric in service was terrible. He said my car would be ready by a c More

by Nolavoodoogirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
Jul 07, 2023 -

Toyota of Kenner responded

Thank you for sharing your experience with us. Our Service Manager has reached out to you regarding your review. We apologize for any inconvenience and hope to be able to assist you again in the future. Sincerely, Ray Brandt Auto Group

July 07, 2023

I just did Doug helped me address the problem with my car see the mechanic's notes. I am satisfied with Doug and the service's More

by Jackofmet
Recommend Dealer
Yes
Employees Worked With
Douglas Montalbano, Douglas Montalbano
Jul 11, 2023 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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