Toyota of Kenner

Great service was happy to do work with Giancarlo’s and Woodie easy manager to work with Mario highly recommend him this dealership has been wonderful smiles all the way around will be back in the future. Woodie easy manager to work with Mario highly recommend him this dealership has been wonderful smiles all the way around will be back in the future. Thank you guys. More

Mr. Rene help me very will. He did an outstanding job. Thanks!!! everybody should come by and see him Thanks!!! everybody should come by and see him More

Brad was told what the problem with the vehicle was. I asked him to ensure the parts would be in for an appointment that was scheduled 2 weeks ahead of time. He informed me they had to do diagnostic. I I asked him to ensure the parts would be in for an appointment that was scheduled 2 weeks ahead of time. He informed me they had to do diagnostic. I was ok with that but still wanted to ensure that the parts for the problem would be pre ordered that way the vehicle would be able to be repaired during the time which it was at the dealership. Maintenance was completed and diagnostic as well. The problem was what I suspected and the parts which I had told him to pre order. Those parts were not preordered. He tried to upsell me the entire assembly for 10x the price. According to Brad and parts at ray Brandt this part was on a 3-4 week back order. I took it upon myself for call other dealers to locate. Found it in Covington and Baton Rouge Toyota dealers. They wouldn’t go get the part that day would have required me to bring truck back in another day for repair that should have been completed in day if they would have ordered the part like I had asked. This was the last chance I have given ray Brandt. I used to drive to Baton Rouge for service for both of my vehicles and was going to try to find a local solution. Well that solution will not include ray Brandt. I have previously brought vehicles here for a starter. I was taken care of with this repair decently. Also a battery which I was waiting for on my 16 sequoia. This repair took 4 hours. While I waited. I could have walked to the store and gotten my own battery and changed it myself in 30 minutes. So needless to say very disappointing. More

The service was excellent and the staff very helpful. Will definitely be back and will start bringing my other Toyota vehicles. Will definitely be back and will start bringing my other Toyota vehicles. More

This is the second time I purchased a vehicle from Ray Brandt Toyota. Giancarlos explained the new technology and answered my questions about the new vehicle. His attention to providing information was i Brandt Toyota. Giancarlos explained the new technology and answered my questions about the new vehicle. His attention to providing information was instrumental in my decision to purchase the new vehicle. More

I have been taking my car to Ray Brandt for more 15 years. I am very satisfied with service and staff especially my service advisor Eric Burgess. I would highly recommend Ray Brandt. years. I am very satisfied with service and staff especially my service advisor Eric Burgess. I would highly recommend Ray Brandt. More

It would be so much more reassuring to the customer and more professional of Ray Brant to show customers proof of the dirty, worn and broken parts needing to be replaced. more professional of Ray Brant to show customers proof of the dirty, worn and broken parts needing to be replaced. More

Very professional service man Easy to talk to explained everything to me in a easy way to understand very knowledgeable everything to me in a easy way to understand very knowledgeable More

Rene made the process very easy. He is very down to earth. I felt that I got a great deal and I am very happy with my purchase. I highly recommend him. He is very down to earth. I felt that I got a great deal and I am very happy with my purchase. I highly recommend him. More

I would first like to say that I had the worst experience of my life upon arriving to Rey brandt, Toyota my experience was not fantastic. The greeter in the morning was not very friendly and seem to be bothe of my life upon arriving to Rey brandt, Toyota my experience was not fantastic. The greeter in the morning was not very friendly and seem to be bothered. I asked him about a battery. He did not even want to help me out to top it all off. He came off a little racist as I saw that there were other coworkers that worked close by him, and how he did not acknowledge them as well. His attitude was horrible. This matter needs to be address. I will not return until you guys dealership any more experience was unpleasant to. I am embarrassed that they have somebody in command that acts like this towards customers especially new ones More