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Toyota of Kent - Service Center

Kent, OH

4.8
695 Reviews
Call Service Center (330) 673-2200

695 Reviews of Toyota of Kent - Service Center

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November 07, 2022

Had to schedule Toyota Care servicing well in advance to get the early time on a Saturday. Received a car wash this time. More

by GROVELSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Garland
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Nov 12, 2022 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

November 06, 2022

Professional and timely . Nice and kind. Pleased by service and staff and on quick notice was able to get vehicle inspection and fixed More

by ERIKAKADERLE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blazik
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Nov 08, 2022 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 05, 2022

Excellent service. ..always great service when J. Blasik is my service advisor. I wish dealership would recognize Veterans with a Veteran discount of 10-15%. Might even More

by JOHNMICHAELMCN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blasik
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Nov 08, 2022 -

Toyota of Kent responded

Johnmichaelmcn, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 04, 2022

The people in Service were very friendly and helpful. Wait was longer than I had hoped. More

by BIGJOED33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale
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Nov 08, 2022 -

Toyota of Kent responded

Bigjoed33, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

November 04, 2022

Outstanding! Great with Veterans and great staff! Great customer service! Communication with customer are great! More

by DPDLTSCHINDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler , Tiffany Lucas
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Nov 08, 2022 -

Toyota of Kent responded

Dpdltschindler, we are so pleased you enjoyed your visit to Toyota of Kent! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

Nov 08, 2022 -

DPDLTSCHINDLER responded

Outstanding!

November 03, 2022

Easy appointment arrangement, in and put, timely. Love that they wash my car too! My 4th Prius btw. More

by LFERRATO
Recommend Dealer
Yes
Employees Worked With
No name, it was service sept
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Nov 08, 2022 -

Toyota of Kent responded

Hi Lferrato, thank you so much for your positive comments about Toyota of Kent! We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2022

The service department did an excellent job on my car. Everyone was friendly and easy to work with. More

by JENNMBOWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale the Service Tech
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Nov 06, 2022 -

Toyota of Kent responded

Hi Jennmbowman, thank you so much for your positive comments about Toyota of Kent! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

November 01, 2022

As in previous visits, my RAV4 Hybrid service, this time to repair a leaking front tire, was performed quickly, efficiently, and with a friendly smile - well done! More

by IAN27
Recommend Dealer
Yes
Employees Worked With
John in Service Department
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Nov 06, 2022 -

Toyota of Kent responded

Ian27, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent!

November 01, 2022

I absolutely LOVE the service department at Toyota of Kent! The friendliest by far of any dealer I have been to! They are honest and do amazing work. John is the cherry on top!! I won't take my car anywh More

by JOSTLUND8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2022 -

Toyota of Kent responded

Jostlund8, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2022

Service Team is very friendly and the wait time was reasonable considering I didn't have an appt and I needed quick service - thanks John Blazsik More

by BFISHER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blazsik
Report | Print
Jun 12, 2024 -

Toyota of Kent responded

Hi Bfisher7, we are very happy to have provided you with such a positive experience!

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