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Toyota of Kent - Service Center

Kent, OH

4.8
695 Reviews
Call Service Center (330) 673-2200

695 Reviews of Toyota of Kent - Service Center

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September 28, 2022

Easy to make the appointment, was in and out in a timely manner. Friendly staff More

by Vwhite1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 03, 2022 -

Toyota of Kent responded

Vwhite1024, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2022

It Was good service. Pleased with the work that was done. Thank you so much More

by NITYJ.26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
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Nov 03, 2022 -

Toyota of Kent responded

Hello Nityj.26, thank you; we appreciate your feedback!

September 27, 2022

Very good visit. Arrived a few minutes early and was taken care of right away. I was told about an hour and they had me out the door in about 30 minutes. Very goo More

by JAMECONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Varnes
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Nov 03, 2022 -

Toyota of Kent responded

Jamecone, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2022

Fast,reasonable ,friendly,clean waiting area, the people try to keep me informed on repair More

by TINKERINGTOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Williams, Rob Thompson
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Nov 03, 2022 -

Toyota of Kent responded

Tinkeringtom, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 22, 2022

The service people are excellent and take very good care of your car. I would highly recommend them to anyone looking for a good competent service. More

by BOBANDBONNIEEVANS
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Nov 03, 2022 -

Toyota of Kent responded

Bobandbonnieevans, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent!

September 22, 2022

Fast maintenance visit. Reasonably priced. Comfortable waiting room. All good! Good advice about refueling procedure. More

by BRESJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2022 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

September 21, 2022

We would not go anywhere else but to Toyota of Kent to service my 2020 Sienna van. Love this car and love this service! More

by CHRISCRIST2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2022 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us!

September 21, 2022

The service was fast and friendly and the waiting area clean and well lit. I also enjoyed be able to work online with the free wi-fi. More

by JWAPPNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall her name.
Report | Print
Nov 03, 2022 -

Toyota of Kent responded

Jwappner, thank you for your kind words and this wonderful review!

September 20, 2022

Very good experience. Works with my schedule. Fair prices. Clean and spacious waiting room. Very nice. More

by MAIL4KLINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know any names.
Report | Print
Nov 03, 2022 -

Toyota of Kent responded

Hi Mail4kline, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations!

September 20, 2022

Great service. The only reason I docked the rating one star was because I had an appointment and it still took a super long time to get an oil change. Other places More

by zblevs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2022 -

Toyota of Kent responded

Zblevs, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

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