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Toyota of Kent - Service Center

Kent, OH

4.8
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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September 13, 2022

I was taken very good care of. The service was thorough and they kept me informed. People kept checking on me while I was there to make sure I was doing fine. The work was done wel More

by CLCLSCHLABACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 03, 2022 -

Toyota of Kent responded

Hi Clclschlabach, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 11, 2022

Good service and they were great at keeping us informed of the need to replace the two air filters More

by DMNOICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 03, 2022 -

Toyota of Kent responded

Dmnoice, we are glad we could help! We're looking forward to your next visit with us!

September 09, 2022

I brought my car in because of an error message that said '12 volt battery low. I was able to get my car in quickly. The spent the entire day doing diagnostics which I appreciated. The error message did n More

by LRANUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Toyota of Kent responded

Hi Lranucci, thank you so much for your positive comments about Toyota of Kent! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2022

Satisfied with the work that was done on my 2014 toyota sienna van this past week. More

by EGONZALE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 07, 2022

Dale was excellent - he got my car serviced much sooner than than I imagined possible. I appreciate the quality workmanship! More

by MDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale
Sep 09, 2022 -

Toyota of Kent responded

Mds, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2022

Friendly on time service! I did ask for help with the front mat not being in place but maybe next time they will fix it. More

by JOANDIRMYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 09, 2022 -

Toyota of Kent responded

Joandirmyer, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2022

Representative kept me informed of wait time and offered options for my car. Finished on time More

by LUCYRIBELIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Toyota of Kent responded

Lucyribelin, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

September 05, 2022

Toyota of Kent has always done a great job with getting me in and out. I have been very pleased and impressed with their services, and they are quick. I love when I come in because I'm always greeted with More

by TOOLTYMEDANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Toyota of Kent responded

Tooltymedani, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2022

Dale was super informative and very friendly. Ryan the sales rep also spoke to me and helped me with issues I was having with my hybrid. I’m Always so happy to take my car to Toyota of Kent. More

by ILABLUCY
Recommend Dealer
Yes
Employees Worked With
Dale
Sep 09, 2022 -

Toyota of Kent responded

Hi Ilablucy, thank you so much for your positive comments about Toyota of Kent! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 04, 2022

Good customer service. Quality, expedient service is always provided. I never feel as though extra services are attempted to be sold. More

by STEFFCOMMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 09, 2022 -

Toyota of Kent responded

Steffcommon, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Please let us know if there is anything else we can do for you; we are more than happy to help!

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