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Toyota of Kent - Service Center

Kent, OH

4.8
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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May 25, 2022

I am very happy with this dealership. Employees are courteous and explain all work that needs to be done. More

by VDIERING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in service was great to work with and went out of his way to look up additional information for us.
May 26, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 24, 2022

The service was good and the staff was professional and kind, everything went well no problems More

by ERINHSU18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Powers
May 26, 2022 -

Toyota of Kent responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! We look forward to your next visit! Take care!

May 21, 2022

Long time customer of this dealership and service department personnel. They do what I ask, keep me informed of progress and any recommendations for additional service needs. More

by JSALERNO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
May 23, 2022 -

Toyota of Kent responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 20, 2022

Communication is pretty good, they were fast, and courteous. I went in for my 60K mile service, but not much about the maintenance was explained until the end. They did give me an estimate on the fro More

by m.j.davanzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Toyota of Kent responded

Hi, thank you so much for your positive comments about Toyota of Kent! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2022

Great as always. Keep up the greatness. Has been great for many years. Keep on going. More

by JKLINGLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John B in service department
May 21, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2022

Always great service. Friendly, timely and professional. Been doing business with them for 3 years now and will continue to do so. More

by TODHUSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dodge
May 21, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 19, 2022

I was in on time. Repairs took much longer than I was told. I was surprised the cost was so high. More

by JBERTINO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 20, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

May 19, 2022

It was great except you inflated my tires to 35 psi but the door plate says to inflate them to 29psi. More

by JAPHA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
May 20, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 19, 2022

I always have excellent service when I bring my Tacoma to get serviced there. Thank you! More

by LILREBEL2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 18, 2022

Quick and easy. No problems. Clean waiting area. No pushy service sales tactics. I like this place for oil changes. More

by JRGREGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
May 19, 2022 -

Toyota of Kent responded

Hi, we are so happy to read such a great review about Toyota of Kent! We look forward to your next visit! Take care!

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