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Toyota of Kent - Service Center

Kent, OH

4.8
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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January 01, 2022

It’s nice to know that things are still running smooth and all the staff members are really nice. More

by KATHYMARUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
January 01, 2022

Easy-going the Process was fast all the staff was friendly and helpful. Love the their website More

by BOBBYLOR85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
January 01, 2022

Every time our family has been there, everyone has been helpful, HONEST, with anything we might or might not need. We are a Toyota family! More

by DSSMERROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept
December 28, 2021

I have used Don Joseph and now Toyota of Kent for the last 21 years. They are great folks and I have had exceptional service each time! More

by BRIANREED516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Grand and John Blasik
December 28, 2021

Great service - fair expectations set with me on repairs and time taken to complete the work More

by ASCAIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
December 26, 2021

What a great job you all did on my Truck and I was in and out in no time.Nice work! Thank you More

by MVIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Have been coming here for 4 years for service and to purchase a new vehicle. Always polite, professional and knowledgeable staff and service. More

by DEELAYNEVENCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andria Allgood
December 23, 2021

expensive oil change, no car wash or updated check off on the cars needs act.. More

by MURPH712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don
December 22, 2021

Service was wonderful, my 10am appointment was kept (no waiting), and the work done to my 4Runner was as to be expected. I would have rated a perfect 5 star except I was one of the only people wearing a More

by GREYHNZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shoebudie
December 22, 2021

The service I received was done faster than originally thought. I was charged a fair price for all the repairs/maintenance More

by JGRAVES9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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