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Toyota of Kent - Service Center

Kent, OH

4.8
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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December 17, 2021

Was concerned it did t say full synthetic oil on my receipt. I called and they said it was so I hope that’s correct. Service was fast and rep friendly. More

by MAGRAY8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Per usual, the experience at Toyota of Kent was very friendly and successful. I will continue to use them for my Toyota Prius's. More

by RJONES85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

I have bought cars and had them maintained at Don Joseph Toyota for over 20 years. The service department is honest, polite and helpful. I feel like I'm presented with options for what work can be done, and More

by JANEOBRIEN12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blasik
December 17, 2021

Great service from John in the Service Department. I came in a day early for my appointment. John got me in right away and my car was serviced quickly. I came in for the 10,000 mile check up. I am alwa More

by MKB1261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
December 17, 2021

The work done on our car was done professionally and efficiently. All of the service personnel were courteous, and all of our questions were addressed in a professional and friendly manner. Keep up th More

by RJHENRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Grand
December 17, 2021

Got right in. Car checked in right away. Service agent was very courteous. RepAir performed promptly. Couldn’t ask for more. More

by KCARRACHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Mgr
December 17, 2021

The service staff is very accommodating and even provided me with a ride home when unexpected repairs were needed. More

by WLCOLE1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spoke with Tim Powers about buying a car for my son in 2022
December 17, 2021

The service has been very good every time I’ve taken the car in there More

by WPSCHULDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
December 17, 2021

Thank you for treating us like family! Even though the timing was not favorable, Toyota took time to rearrange and communicated with me everything! Thank you for being understandable, flexible and at the More

by BARRONC33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
December 17, 2021

Have taken care on any issues I have had with my truck. Because of the service department and the salesman, bought a second vehicle through them. More

by JAMESRFACIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Young
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