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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,951 Reviews

3,951 Reviews of Toyota of Lancaster - Service Center

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January 19, 2024

They did a great job and it was on time They explain every thing and they did the multipointinspection and told me what the car needs More

by manuelzurita46
Recommend Dealer
Yes
Jan 19, 2024 -

Toyota of Lancaster responded

We're so grateful for your review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

January 18, 2024

Max took the time to let me Explain my issue with my brakes and he called to share status update and next steps to Make sure I was satisfied with the outcome More

by stephanieh512
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
Jan 19, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

January 18, 2024

There where fast and friendly Great service. . Explain everything what was done and for my next visit walked me out she was great!! More

by mlopez130
Recommend Dealer
Yes
Employees Worked With
Idk I don't remember
Jan 19, 2024 -

Toyota of Lancaster responded

Your kind words about our service are appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!

January 18, 2024

Fast service Courteous people Clean garage We bought our Toyota Corolla from Toyota of Lancaster and got the service plan More

by AVOGEL1960
Recommend Dealer
Yes
Jan 19, 2024 -

Toyota of Lancaster responded

Thanks so much for your feedback! It makes our day to hear about how much our customers love Toyota of Lancaster and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in our store again.

January 18, 2024

Excellent customer service Annie provided excellent customer service. Annie provided excellent customer service. She explained everything really well. More

by vilmacchavez
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
Jan 19, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Annie Vodegel receives the recognition she deserves. Thank you again and have a great day!

January 18, 2024

Listened to my requests and gave great advice Friendly reminder and update provided Great service More

by sanjaysnghs
Recommend Dealer
Yes
Employees Worked With
Eduardo Jimenez
Jan 19, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

January 18, 2024

The problem with my engine was a warranty issue and it was completely resoved but took several months. The only thing I would improve would be having more communication about the status of my vehicle. More

by craig
Recommend Dealer
Yes
Employees Worked With
Multiple people
Jan 19, 2024 -

Toyota of Lancaster responded

We apologize for any inconvenience this may have caused and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

January 18, 2024

Stated they put tires to manufacturer specification and the next day 3 of the 4 fires were 5-6 # under manufacture recommended pressure. Makes me wonder if they even changed the oil More

by luasta
Recommend Dealer
No
Jan 19, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

January 18, 2024

Great service and handles my car with care Great service and handles my car with care never had any issues with them still More

by BARDOSALINAS12345
Recommend Dealer
Yes
Jan 19, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

January 18, 2024

Max was in top of his game. Took care of all of my concerns and needs I was very pleased with him More

by hernandez4326
Recommend Dealer
Yes
Employees Worked With
Max Coitti
Jan 19, 2024 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

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