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3,984 Reviews of Toyota of Lancaster - Service Center
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October 15, 2019
Recall service. Timely and accurate service. Friendly cashier and shuttle staff. I would absolutely come back as needed. Everyone needs to come and enjoy this great s Timely and accurate service. Friendly cashier and shuttle staff. I would absolutely come back as needed. Everyone needs to come and enjoy this great service. More
by sanchezfrancisco
Verified CustomerEmployees Worked With
October 15, 2019
Service From scheduling appointment to arrival and out was an easy and fast process, which is great because I have to commute to work. I can always count tha From scheduling appointment to arrival and out was an easy and fast process, which is great because I have to commute to work. I can always count that my car will be taken care of. More
by hernandezcynthia54
Employees Worked With
Alex Guzy
October 15, 2019
Service department excellent as ever It’s been a while since I had service done on my 1997 Camry at Toyota Lancaster. They had the parts or got them quickly. The service rep was professio It’s been a while since I had service done on my 1997 Camry at Toyota Lancaster. They had the parts or got them quickly. The service rep was professional and courteous. More
by DMKPOR
Employees Worked With
Tom Grabbit, Joey Gonzales
October 14, 2019
If you need your car done right, see Chanin Yescas, I have found a rare gem at Lancaster Toyota of AV, in the service department. Her name is Chanin Yescas, she has a straight forward honest approach to I have found a rare gem at Lancaster Toyota of AV, in the service department. Her name is Chanin Yescas, she has a straight forward honest approach to fixing your vehicle. More
by TGGAITAN
Employees Worked With
October 14, 2019
good saleperson the sale person that helped me was great and helpful he asked question and answered all my question that is the type of people that I like working wit the sale person that helped me was great and helpful he asked question and answered all my question that is the type of people that I like working with not some one just run there mount and not answer that was at the last dealership I went to your dealership was very good More
by JOHNNIE.JOHNSON
Employees Worked With
the dealer name was junior, Refugio Garcia
October 12, 2019
disappointing I arrived on time for my appointment. I sat in my car for almost 30 min waiting to be checked in. no one was around. I told the screener that I was l I arrived on time for my appointment. I sat in my car for almost 30 min waiting to be checked in. no one was around. I told the screener that I was losing air from one of my tires and suspected a nail. he told me that a lot of people were experiencing the same thing and it was probably not a nail and they would check the tires. It took 2 hours to complete the service. technician said on receipt, "no nails in tires". I took the car back to Los Angeles. Next morning had a flat tire and a nail was found in tire. I had to pay for new tire and mounting. The worst experience I have ever had at Toyota. More
by LEAGLE96
Employees Worked With
I tried to forget all of their names.
October 11, 2019
Service Department Went for oil change. It was quick and I was treated well. Snacks were available, some were even free. Very competitive price. I’ll be back! Went for oil change. It was quick and I was treated well. Snacks were available, some were even free. Very competitive price. I’ll be back! More
by WALPERK61
Employees Worked With
October 11, 2019
Disappointed. Brought my car in for check up after a deer landed on the top of my hood. Mechanic says they couldnt open my hood and I would need to have body job f Brought my car in for check up after a deer landed on the top of my hood. Mechanic says they couldnt open my hood and I would need to have body job first. I told them Walmart had just changed the oil and didnt say anything about not being able to open my hood. I brought my car home. Popped hood open with no problems. And I'm a woman who knows nothing about cars other than putting gas in. Wasted my whole saturday with this. More
by jlieu74
Employees Worked With
Mauricio Orellana
October 10, 2019
The professional rep Chanin is very friendly, knowledgeable, & professional . Always there to help when you need service. She explains the process of the service you are c Chanin is very friendly, knowledgeable, & professional . Always there to help when you need service. She explains the process of the service you are coming in for along with the cost of service. She always give you her honest opinions & recommendations. More
by PRSSLUV
Employees Worked With
Other Employees :
Michael Santamaria
October 10, 2019
Chanin, You dont know everything so take that chip of your shoulder and go back to customer service 101 training and pay close attention to the part about treating the customers who contribute to your pa your shoulder and go back to customer service 101 training and pay close attention to the part about treating the customers who contribute to your paycheck like friends and family, not like a know it all More
by Vicki_ L
