3,947 Reviews of Toyota of Lancaster - Service Center
Great experience. Service writer got me in and out knowing I’m from out of town. The lounge was comfortable with food and drinks available for all. I don’t remember w Service writer got me in and out knowing I’m from out of town. The lounge was comfortable with food and drinks available for all. I don’t remember who I dealt with. More
Best service ever I would give them 10 stars if it was available. Quick and friendly service. Check in check out. Everything was perfect I would recommend this to anybo I would give them 10 stars if it was available. Quick and friendly service. Check in check out. Everything was perfect I would recommend this to anybody that owns a Toyota. They’ll take care of you. More
Consistent Quality of Stellar Service Chanin continues to be such a great help, professional, easy to understand when giving me details of my car needs, and knowledgeable. The rest of the Chanin continues to be such a great help, professional, easy to understand when giving me details of my car needs, and knowledgeable. The rest of the staff there are also observed to be friendly, professional and hardworking. The location is always clean, positive, and prompt as well. I love it here. More
Always great service! I have been coming to this dealership for several years and have never once had a bad experience! Chanin Yescas is the best service drive manager arou I have been coming to this dealership for several years and have never once had a bad experience! Chanin Yescas is the best service drive manager around! More
Great work Joey Gonzales is refreshing new member of your team. I'm glad I have been assigned to him as my advisor for the needs of my car and to me personally. Joey Gonzales is refreshing new member of your team. I'm glad I have been assigned to him as my advisor for the needs of my car and to me personally. Thank you, Greg Braendel More
Friendly staff Stephanie was knowledgeable about every question I had about my car. Made me feel confident about the services I was getting done for my vehicle. Stephanie was knowledgeable about every question I had about my car. Made me feel confident about the services I was getting done for my vehicle. More
great service My alternator went out, had to tow to toyota service. Joey got me in the same day even tho they were very busy. Very friendly and professional. explai My alternator went out, had to tow to toyota service. Joey got me in the same day even tho they were very busy. Very friendly and professional. explained everything to me in detail. Thx again Joey More
Oil change and inspection First experience with toyota of Lancaster. Trying to call and get questions answered before hand left me on hold and transferred to voicemail. Trying First experience with toyota of Lancaster. Trying to call and get questions answered before hand left me on hold and transferred to voicemail. Trying online chat got me nowhere either. Took a chance and went in early, they were very busy but got the job done. More
Pleasant experience From start to finish, always a pleasant experience at this dealership. Went in to get my car serviced and decided to look at new vehicles while I wait From start to finish, always a pleasant experience at this dealership. Went in to get my car serviced and decided to look at new vehicles while I wait. Troy was amazing and helped me walk away with a 2020 toyota corolla hybrid. Love the attitude and attentiveness they have for their customers. Troy made this an enjoyable experience by not being a pushy salesman and just openly listening to my needs and giving suggestions. Not once did I feel pressured to buy a vehicle which helped my anxiety in making a decision. Also thankful to the service agent that connected me with Troy. Unfortunately I don't remember his name to give him credit. But he was also very nice and listened to my original needs with my previous vehicle and the service needed. More
Great Customer Service As always, Team Toyota of Lancaster performed spectacularly. Friendly and courteous professionals that provide high quality and timely service. Thei As always, Team Toyota of Lancaster performed spectacularly. Friendly and courteous professionals that provide high quality and timely service. Their service continues to evolve...improve. Thank you for a great experience. More