Back

Toyota of Lancaster - Service Center

Lancaster, CA

4.4
4,031 Reviews

4,031 Reviews of Toyota of Lancaster - Service Center

Sort by
April 12, 2019

Awesome!!!! My experience with Toyota of Lancaster Service has been and continues to be great. I couldn't ask for a better team of employees working together to g More

by MCNAUGHTONSANTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2019

Exelent Our vehicle was serviced within the time window quoted I would recommend this dealership to my friends and family for their vehicle service needs and More

by paul.hapgood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2019

Outstanding service and Mr. Gonzalez's customer service os # Outstanding service and Mr. Gonzalezs customer service was #1 I would and will highly recommend Toyota service to friends and family. Very friendly st More

by EMILIOCHAVEZ007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
April 08, 2019

satisfactory. My experience in general has been great! I always have a good recommendations and an excellent service from Jose Martinez. Mr. Jose Martinez is a wo More

by CLAUCOLVILLE1607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Martinez
April 07, 2019

It was an awesome and friendly experience From start to finish my experience was amazing. From handling my trade in to getting into my new Camry was as smooth as it can get. Starting with Mr. More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Larson and Maricela Cardenas, Troy Dewater
April 07, 2019

Great service and friendly When to the appt. line and got taken care really fast and everything was explain what they where doing to my car and answer all the question i had. Gr More

by BARRIOS1790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
April 07, 2019

Great customer service Micheal Santamarie helped service me with my vehicle he went above and beyond to help he was patient, answered all my questions, overall just awesome More

by DesiB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Santamaria
April 06, 2019

The Service department are snakes. Total up sale job! They prey on female customers. I will never use Toyota of Lancaster again. I get much better at other dealerships. Integrity can't More

by Alex M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Hachey
Apr 08, 2019 -

Toyota of Lancaster responded

Hi Alex, We were sorry to hear you felt preyed upon on your recent visit with us. As the Customer Service Manager, and a woman, I am available to all our customers any time they experience anything distressing. Please contact me, Teresa Caso, at 661-948-0731 or you may email me at tcaso@tol-av.com. I would like to hear your story to ensure that you always feel comfortable in our care. Thank you for your feedback, Alex. Toyota of Lancaster

April 06, 2019

Awesome Chanin my Service Manager is the BEST! She gets my car in and out quickly and she always makes sure I understand if my car needs anything additional, More

by Beaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2019

5000 service Mike was very proffessional and the service was quick...straight up nice guy I think it would be cool if it came with a car wash😉 More

by MELISSAMOAT6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
...
340
...