Toyota of Lancaster - Service Center

Service. Stephanie took care of everything. Stephanie , very kind. She knows her job. Great customer service. She was also training a new service man. And still able to answer questions. She als Stephanie , very kind. She knows her job. Great customer service. She was also training a new service man. And still able to answer questions. She also took the time to reset my channels. Thank you More

Rey Osuna is the best Rey is always willing to go out of his way, to make sure you have a pleasant experience at this dealership. Always friendly, honest and understanding. Rey is always willing to go out of his way, to make sure you have a pleasant experience at this dealership. Always friendly, honest and understanding. More

Ray kept us informed Ray S. was the only person we spoke with He kept us informed as to problem and when we could pick up our car. we were satisfied Ray S. was the only person we spoke with He kept us informed as to problem and when we could pick up our car. we were satisfied More

Oil change and follow-up brake inspection No one beats the price for the synthetic oil change for my RAV-4. Additionally I wanted a follow-up brake inspection and I requested Technician David No one beats the price for the synthetic oil change for my RAV-4. Additionally I wanted a follow-up brake inspection and I requested Technician David G. He had done extensive front-end brake work due to problems with the calipers and uneven pad wear. It had been about 11,000 miles since he did the work so ample time/mileage had elapsed to allow for a good evaluation. All was quite good. I wasn’t having any issues, but I wanted them thoroughly examined. Also David discovered a nail in one of my tires. That certainly explains that slow leak! I couldn’t find the cause because it wasn’t something easy to spot. Good eye, David, I promptly had the tire repaired. I highly recommend this Technician to anyone seeking service here. He is outstanding, very knowledgeable, and quite pleasant to deal with. If management is reading take note. You would do well to treat him well. Give him good raises and promotions. It will be a sad day if he ever decides to go elsewhere. Thanks David and Lancaster Toyota. Walt B. More

Excellent Service The service is excellent. I make my appointment online, drop my car off, check in with Rey, and take the shuttle to work. When Rey calls to let me kn The service is excellent. I make my appointment online, drop my car off, check in with Rey, and take the shuttle to work. When Rey calls to let me know it is ready, I get picked up by the shuttle service, and drive back to work. Everything goes smoothly. More

Great Service Very professional in letting me know what services would be done to my vehicle and went over everything that was done after services Fast service. Very professional in letting me know what services would be done to my vehicle and went over everything that was done after services Fast service. More

schedule maintenance Got in and out at a expected time, Max in service did a wonder full job. 10 out of 10 stars. in and out on expected time. Tanks Max. Got in and out at a expected time, Max in service did a wonder full job. 10 out of 10 stars. in and out on expected time. Tanks Max. More

Service center Took my Prius in for the 40,000 service. Always helpful and takes time to answer all my questions. I am always satisfied at the service this center Took my Prius in for the 40,000 service. Always helpful and takes time to answer all my questions. I am always satisfied at the service this center provides. More

Quick service We have been coming to this dealership for over 10 years. Jose Martinez is the best service writer you have. Great Service. Keep it up We have been coming to this dealership for over 10 years. Jose Martinez is the best service writer you have. Great Service. Keep it up More

My husband took our 2016 Prius in for the 25,000 mile. Very good service, however, we had expected a car wash as the rear window got very dusty. Also no one brought to my husband's attention that the rear Very good service, however, we had expected a car wash as the rear window got very dusty. Also no one brought to my husband's attention that the rear windshield wiper was torn, We had no idea it was torn. He doesn't read the paperwork. More