Toyota of Lancaster - Service Center

oil change Everything went well, The only thing was that when I went to get into my 4 Runner. I notice that there was oil left on my front fender . They left Everything went well, The only thing was that when I went to get into my 4 Runner. I notice that there was oil left on my front fender . They left me vehicle dirty.... So I went back in to tell Max , and he was nice enough to have my 4 Runner wash. More

Vehicle service Kevin took care of my vehicle needs this weekend. He was very helpful and covered all questions I had. He made me feel comfortable and took care of ge Kevin took care of my vehicle needs this weekend. He was very helpful and covered all questions I had. He made me feel comfortable and took care of getting my car serviced quick. More

Quick service Friendly advisors, quick service and shuttle service, if you need a ride. It is great that they offer full service maintainence on Saturdays. Other Friendly advisors, quick service and shuttle service, if you need a ride. It is great that they offer full service maintainence on Saturdays. Other dealers only offer oil changes. Only wished they washed your vehicle now that the drought is over. More

The work was done. No one is friendly or seems happy all the way from the check in person to the cashier. For 13 years I used Ford across the street. Totally different. No one is friendly or seems happy all the way from the check in person to the cashier. For 13 years I used Ford across the street. Totally different. If I had the time I would rather be at the Lexus dealer. I did like the email update. More

Customer service Friendly staff who remembers regular customers and their needs. I am always welcomed at this dealership and the wait time is very reasonable and pleas Friendly staff who remembers regular customers and their needs. I am always welcomed at this dealership and the wait time is very reasonable and pleasant. More

Best Customer Service We take all of our cars here. Sean Preston, our service advisor, has the highest level of customer service even though I always have a ton of question We take all of our cars here. Sean Preston, our service advisor, has the highest level of customer service even though I always have a ton of questions. He even remembers things about our cars even when I call two weeks in advance and he explains things clearly so I know I am making the best decisions. He definitely goes out of his way to be helpful to his customers. I also feel the services are done correctly to high standards. More

Very Helpful Staff They are always trying to help and make the visit a better experience. They always discuss the different options I have for the repair of car or truck They are always trying to help and make the visit a better experience. They always discuss the different options I have for the repair of car or truck. More

Service has been very good to excellent. We like to work with Jose Martinez. Thank you for restoring past experience with local dealers. I can bring my wife's has been very good to excellent. We like to work with Jose Martinez. Thank you for restoring past experience with local dealers. I can bring my wife's car and I know it will be taken care very well. More

Always a great and pleasurable experience Chanin Yescas service advisor always takes time to go over the service and recommendations for maintenance on my vehicles! I bought two vehicles from Chanin Yescas service advisor always takes time to go over the service and recommendations for maintenance on my vehicles! I bought two vehicles from Sierra Toyota in 2012, always have them serviced here and Chanin absolutely does the best job out of all the advisors! I will continue to use Sierra Toyota for my vehicle service because of the quality of maintenance I have received and the awesome job Chanin does making me feel at home! My next vehicle will be a Toyota from this dealership! More

Nice friendly staff. I like when employees greet and make you feel important this is what Sierra Toyota does, this is my second time visiting for servicing my Toyota Aval I like when employees greet and make you feel important this is what Sierra Toyota does, this is my second time visiting for servicing my Toyota Avalon and I have been treated with dignity and respect Mr. Concha was very nice to deal with very friendly person. I do recommend this dealership for your business. More