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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,982 Reviews
Call Service Center (661) 948-0731

3,982 Reviews of Toyota of Lancaster - Service Center

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November 11, 2024

Outstanding Supporting team was excited to get my new tires ! Car is feeling better and the service is always good More

by irainac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Toyota of Lancaster responded

We're so grateful you took the time to share your feedback with us. It's our pleasure to help customers like you. Have a wonderful day!

November 11, 2024

Service was completed in a timely manner with no problems. Communication from start to finish was good More

by JAIME.A.ESTRADA89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

November 11, 2024

Excellent service and they are helpful. The service are always satisfying. They should serve Donut and not only coffee while we're waiting. Only if they can. Thanks for the coffee. More

by kalaku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path. We will be sure to bring up your suggestions to upper management.

November 11, 2024

I receive top quality service when I come here. I appreciate my experience towards my purchase. More

by Michelle Thames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

November 10, 2024

Respectful and the philosophy is all about customer service. Positive energy towards me the customer. Thankz for all you're love More

by JECERVANTES72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tonya
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Nov 11, 2024 -

Toyota of Lancaster responded

We sincerely appreciate your business and and valuable feedback. Your satisfaction is what drives us, and we can't wait to welcome you back for another outstanding experience.

November 09, 2024

Have good serve i and are helpful with people and are quick to have the car ready More

by Maribel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

November 09, 2024

Michael was super helpful and honest , went way out of his way to stay in touch!!!!!! More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael hachey
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Nov 11, 2024 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

November 09, 2024

Took 5hours put on new tires left tire and rims dirty had to have detailed cost me no paperwork for tires More

by micjohns
Recommend Dealer
No
Employees Worked With
Gus Alatorre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you had a long wait time and that it was not up to your standards. We understand how frustrating this can be and we apologize for any inconvenience. We take all feedback seriously and please know that we’ll be looking into it immediately.

November 09, 2024

Good service, communication Fast service 1 observation only They need to offer the uber rides again More

by Beatmar98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Toyota of Lancaster responded

Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we're taking your suggestion into consideration.

November 09, 2024

Person who helped us was extremely helpful and polite. Also, service was completed when promised. More

by Mariela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

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