Toyota of Massapequa - Service Center

Careless Airbag Recall Tech damaged door sill removing scuff panel by improper tool (most likely flat screwdriver) Arrogant Service Manager refused to admit that and tried Tech damaged door sill removing scuff panel by improper tool (most likely flat screwdriver) Arrogant Service Manager refused to admit that and tried to redirect blame. Protect yourself by videotaping car condition before going there (if you must) More

Service Department I had a great experience with the Parts Department and the Service Department. I had a build in GPS that needed to be upgraded (5 years old) - they o I had a great experience with the Parts Department and the Service Department. I had a build in GPS that needed to be upgraded (5 years old) - they ordered the part and equipment to install glady and took care of it with no problems. Other parts departments were not interested in doing this for me. Everyone was pleasant to deal with. More

Promises Promises Purchased new 2018 4 Runner Limited this past August. Dealer tried selling me everything from undercoating to service plans...…. Day after purchase wa Purchased new 2018 4 Runner Limited this past August. Dealer tried selling me everything from undercoating to service plans...…. Day after purchase was very surprised car had no remote start. Why they not try selling me. Now they want $650.00 to install. I Rarely use car, less than 2300 miles and headlight out. When purchased they touted about their great service department and was told if ever brought in they always provide loaner car. Brought in 8 this morning as scheduled and thought for headlight they would just replace lamp. I was promised it would be looked at in less than one hour, I should wait no need for loaner. Couldn't wait and took Uber back. Now 3 hours later, called still hasn't been looked at. xxx???? Just need lamp replaced!!!!! More