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Toyota of Montgomery - Service Center

Montgomery, AL

3.8
238 Reviews

238 Reviews of Toyota of Montgomery - Service Center

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August 15, 2025

Excellent speed of service, starting waiting time was not as satisfactory (½ an hour waiting time) More

by leonardo.marquez.b.1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SIDNEY K CORNELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Toyota of Montgomery responded

Thank you for your feedback. We hope to have the opportunity to improve upon that aspect next time. –the Toyota of Montgomery Team

August 05, 2025

At first it was great at customer service. .. of course I just bought a new car! It has become increasingly less customer oriented. I took my car into be serviced.... which usually takes a rid More

by Itsraininmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SIDNEY K CORNELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

Dakota was extremely knowledgeable and friendly, she and everyone there helped make my emergency stop for tires very pleasant. I had my dog with me since I was traveling from out of state. She got him water More

by lchmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Aug 06, 2025 -

Toyota of Montgomery responded

It's fantastic to hear that Dakota and our team provided such exceptional service during your emergency stop here at Toyota of Montgomery! We truly appreciate your business and support. Safe travels to you and your furry friend!

August 01, 2025

Friendly people. Wait time is long. Lobby area is way too cold, but my care was serviced to my satisfaction More

by J Petty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
House
Aug 01, 2025 -

Toyota of Montgomery responded

Thank you for sharing your honest feedback about your time with Toyota of Montgomery! We will share your comments with the team. See you next time!

July 29, 2025

My service advisor was great. He kept me informed and made sure my questions were answered. More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 29, 2025 -

Toyota of Montgomery responded

Thank you for reviewing Toyota of Montgomery! It was so kind of you to share your experience, Billy.

July 29, 2025

Check in was quick and easy, and the service advisor understood and was very attentive to my service needs More

by Hunterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gaunterman
Jul 30, 2025 -

Toyota of Montgomery responded

Thanks for choosing Toyota of Montgomery! We truly appreciate your feedback and look forward to assisting you again in the future. Safe travels!

July 29, 2025

Jazmine kept me informed about the progress on my car at Toyota. She is a valuable asset for the dealership. Thank you Jazmine for your help. Trish Davis More

by wdavis3598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmine
Jul 30, 2025 -

Toyota of Montgomery responded

Hi Trish – We are so glad Jazmine made your experience smooth and informative! Thank you for choosing Toyota of Montgomery and for sharing your feedback. Safe travels ahead!

July 25, 2025

I am doing regular servicing at Toyota and they are doing wonderful job so far. I am completely satisfied. More

by .Balaram Ghimire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KENNETH BLAYLOCK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Toyota of Montgomery responded

Thank you for your continued trust and sharing your positive feedback, Balaram! See you next time at Toyota of Montgomery! Safe travels!

July 25, 2025

Great location to take your vehicle for service, professional team and overall a good experience More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 28, 2025 -

Toyota of Montgomery responded

Thank you for the kind words for the Toyota of Montgomery team. We appreciate your support!

July 23, 2025

I recently had the pleasure of working with Austin at Toyota, and I couldn't be happier with the service I received! He was knowledgeable, friendly, and attentive to my needs. Austin took the time to exp More

by LadyRach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 23, 2025 -

Toyota of Montgomery responded

It makes us smile to hear Austin provided such a knowledgeable, friendly, and attentive experience. We truly appreciate your recommendation and hope to see you again at Toyota of Montgomery! Safe travels!

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