238 Reviews of Toyota of Montgomery - Service Center
Excellent speed of service, starting waiting time was not as satisfactory (½ an hour waiting time) as satisfactory (½ an hour waiting time) More
At first it was great at customer service. .. of course I just bought a new car! It has become increasingly less customer oriented. I took my car into be serviced.... which usually takes a rid .. of course I just bought a new car! It has become increasingly less customer oriented. I took my car into be serviced.... which usually takes a ridiculous amount of time....no one came out when I drove in. There were no other cars in the waiting area. Employees just kept walking by like I wasn't even there. It wasn't until 10 min later when another employee told someone I was waiting. It's all windows.... everyone should have SEEN that I was waiting. After the car was finished the person assigned to my car went over what was what. Here is the kicker.....last time I was in they told me I needed an alignment ( a new car with 9000 miles) and it should be done in the spring. That was not even mentioned this time. So one of two things have happened..... the car either never really needed it or this mechanic was incompetent. Either way.... not good! E More
Dakota was extremely knowledgeable and friendly, she and everyone there helped make my emergency stop for tires very pleasant. I had my dog with me since I was traveling from out of state. She got him water everyone there helped make my emergency stop for tires very pleasant. I had my dog with me since I was traveling from out of state. She got him water, brought me a phone charger and checked to see I was ok often. The waiting room has very comfortable seating, nice restrooms and water easily available. I completely recommend this dealership. More
Jazmine kept me informed about the progress on my car at Toyota. She is a valuable asset for the dealership. Thank you Jazmine for your help. Trish Davis Toyota. She is a valuable asset for the dealership. Thank you Jazmine for your help. Trish Davis More
I am doing regular servicing at Toyota and they are doing wonderful job so far. I am completely satisfied. wonderful job so far. I am completely satisfied. More
I recently had the pleasure of working with Austin at Toyota, and I couldn't be happier with the service I received! He was knowledgeable, friendly, and attentive to my needs. Austin took the time to exp Toyota, and I couldn't be happier with the service I received! He was knowledgeable, friendly, and attentive to my needs. Austin took the time to explain everything thoroughly and made sure I understood the process. His professionalism and dedication to customer satisfaction truly stand out. I highly recommend Austin for anyone needing assistance at Toyota. Thank you for such a wonderful experience! More