653 Reviews of Toyota of Nashua - Service Center
The cost was more than I expected, but I was satisfied with the service and the willingness of Adam to understand my issue with the estimate with the service and the willingness of Adam to understand my issue with the estimate More
My experience with the service department personnel has always been stellar. The staff is courteous and professional through and through. Thank you! 418,000 miles and counting. always been stellar. The staff is courteous and professional through and through. Thank you! 418,000 miles and counting. More
Very nice people, polite, and the service people are accurate and do very good work. accurate and do very good work. More
Very organized focused on the customer. Polite, positive, helpful, and knowledgeable personnel all from ordering parts to installation. Shannon was especially top shelf in coordinating, c Polite, positive, helpful, and knowledgeable personnel all from ordering parts to installation. Shannon was especially top shelf in coordinating, communicating, and following up. She made it fun. More
I have been a Toyota of Nashua customer for many years. They are always helpful when you come in. Adam was top notch when came in for service yesterday. They are always helpful when you come in. Adam was top notch when came in for service yesterday. More
Shannon was excellent to me as usually. She did everything for me in my car and she solved all of my problems.Nice guys and keep it up. She did everything for me in my car and she solved all of my problems.Nice guys and keep it up. More
In for oil change and one issue. Had 30K maintenance as recommended. Kept car overnight and picked up next morning. Thanks. Had 30K maintenance as recommended. Kept car overnight and picked up next morning. Thanks. More
This rating isn’t for the dealership but for Steve in the service department. Took our car in for service for three issues, and one that needed a part ordered. We had to call multiple times to get status upd service department. Took our car in for service for three issues, and one that needed a part ordered. We had to call multiple times to get status updates, the car was there for seven days, he never answered one text, I had to have him tracked down at the dealership to receive an update, and when I finally had enough had to just tell him I was coming to get the car regardless of if it was done or not and that I’d just make another appointment for when I could wait as it was clearly not getting done. Was told I’d be called “right back” about a status update with service, and upon showing up at the dealership an hour later was told “I was just going to call you” (sure you were…) and that the car would be done that day. We waited 45 more minutes and left with the car, fixed. When he got us to tell us the car was done he yelled “you’re all set” across the dealership, walked us to the car, opened the door, and walked away. We signed nothing, left with zero paperwork, and the car wasn’t even cleaned after being in a shop for 7 days. He’s rude and doesn’t communicate and we’ll make sure if we have to take our car back in again to not get him. More
Great service from the minute that I pulled up to the door. The rep went over work order and said it would be about 90 minutes. Finished right on time, paid my bill with the same rep and I was out of the door. The rep went over work order and said it would be about 90 minutes. Finished right on time, paid my bill with the same rep and I was out of there. More