519 Reviews of Toyota of Nashua - Service Center
I had a appointment for 9:00am, i arrived early around 8:40am, Adams was so kind and wasted no time righting me up service, all i needed was oil change, filter, tire rotation, great. i waited until 11:50a 8:40am, Adams was so kind and wasted no time righting me up service, all i needed was oil change, filter, tire rotation, great. i waited until 11:50am before it was ready, not very good service and i don't think this is what excellent service is about. Its not Adams fault, he had no idea it was still waiting for my truck to be service. I always go to your Dealer for service, now, i have second thoughts, you need to look at your dept and make the adjustment to satisfy future customer.Service adviser Adams is not at fault, but, your service support needs attention. Adams thank you again for your help in this matter, not saying much for service depart. More
Had my appointment yesterday for 20k check up and problems with gps and audio! 3;30 appointment taken at 4;05 finish at 5:40 with audio not fixed had to make another appointment not happy after wait problems with gps and audio! 3;30 appointment taken at 4;05 finish at 5:40 with audio not fixed had to make another appointment not happy after waiting almost 2hrs - also never received paperwork on everything that was checked for my 20k appointment not a happy customer / live on MA always get my cars here and service in the past exceptionally good/ new help new service manage what is the problem ?? Not a happy customer More
I have been a loyal customer of this dealership for over fifteen years now. all of the service department employees have helped me.👍 other Auto dealers should learn something from them!👀 fifteen years now. all of the service department employees have helped me.👍 other Auto dealers should learn something from them!👀 More
Just moved to new hampshire from OK. Truck started to slip while changing gears. Two days to get the truck back to me, insane turn around rate. slip while changing gears. Two days to get the truck back to me, insane turn around rate. More
Lousey Service, Expensive Repairs, Non-Toyota Parts My Toyota Camry needed a new starter and I was quoted a price of $575 installed, which is more than $200 more than Shop Book Rate. Turns out they had My Toyota Camry needed a new starter and I was quoted a price of $575 installed, which is more than $200 more than Shop Book Rate. Turns out they had planned to use a starter they were going to buy from Pep Boys and this was revealed only after I questioned them about it. When you go to a dealer, you should expect factory parts and if you're not going to get them, they should be up front about it. I passed on the repair and I won't be going back to Nashua Toyota under any circumstances because I think they're dishonest. More
Excellent Experience with Bill! I had to go in to get my headlight fixed, I had just been there the previous week and another light went out. (not their fault) William Nadeau was s I had to go in to get my headlight fixed, I had just been there the previous week and another light went out. (not their fault) William Nadeau was so helpful, the deal he gave was amazing!! He was very sweet and quick! I made my day!! For a dealership they are fair and they are honest with what your car needs. More
Toyota of Nashua service Unhappy with the level of service at this dealership. Dashcam caught vulgar offensive language while in for work. Will try another dealership for futu Unhappy with the level of service at this dealership. Dashcam caught vulgar offensive language while in for work. Will try another dealership for future service with my vehicle. More
Transmission Replacement I was not pleased that my 2016 Corolla needed a new transmission after 50,000 miles, but the service experience was fantastic. I drove my car into the I was not pleased that my 2016 Corolla needed a new transmission after 50,000 miles, but the service experience was fantastic. I drove my car into the service bay and within ten seconds a representative(Scott D.) was there to take my information. He walked me to his desk, told me that the repair people would evaluate the vehicle and he would come and get me within 45 minutes. The waiting area was spacious and comfortable. He came back in 45 minutes, said they would replace the transmission under warranty and set me up with a loaner and that it would be ready the next afternoon. I was back on the road in another 10 minutes, and the vehicle was ready the next afternoon. Scott made the visit that I was dreading into a painless experience. Great job! More
Double check their work I got an oil change at this place only because I had purchased my vehicle from this dealership which was a huge mistake in itself. Anyway after I left I got an oil change at this place only because I had purchased my vehicle from this dealership which was a huge mistake in itself. Anyway after I left saturday afternoon I decided to check my oil when I got home, so I pop my hood and find my oil dipstick sticking out about a foot from it's seat position. I'm not sure how you could screw that up, so I check my oil level and find my oil is overfilled by just over a quart. For some reason my my brake master cap was unstowed but the level was still at least 1 inch below the FULL line. I have been changing oil in my vehicles my whole life, the only reason I brought my truck here is because I got suckered into an overpriced warranty and do not want any discrepancies. Oh yeah, out of the 4 times I showed up for my service appointments that I made over the phone, they had no documentation that I made an appointment. Toyota of Nashua sucks. More
Poor Service Heater fan noisy after oil change/20000 routine service. Called them. They said to come back the next day no appt necessary. They made me wait an hour Heater fan noisy after oil change/20000 routine service. Called them. They said to come back the next day no appt necessary. They made me wait an hour and a half to take a leaf that had fell into the fan when they changed the filter.... Not happy! More