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Toyota of North Austin - Service Center

Austin, TX

4.1
1,300 Reviews

1,300 Reviews of Toyota of North Austin - Service Center

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October 27, 2020

i have been a customer of charles maund for a few years now. will never go anywhere else for my vehicle needs good product and good service - ALWAYS!!! More

by Hank_Vegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Sanchez
Nov 09, 2020 -

Toyota of North Austin responded

Thank you, from the bottom of our hearts, for being a loyal customer all these years. We truly appreciate you and look forward to working with you again! Safe travels!

October 20, 2020

Nikati Luckey helped me get my stranded Camry towed in and back on the road. Fast, friendly, honest service. The careful decontamination procedure after service was also appreciated. When it's time to g More

by Weston Fiedler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
Nov 09, 2020 -

Toyota of North Austin responded

We are happy to hear that Luckey took such good care of you. We look forward to working with you again and are excited to get you in a new car, when the time comes. Safe travels!

October 20, 2020

Great service at Charles Maund Toyota. They are always prompt, professional, candid and kind. I especially enjoy working with KP Kilpatrick. I wouldn’t go anywhere else to get my car serviced. More

by Lhtrull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KP Kilpatrick
Nov 09, 2020 -

Toyota of North Austin responded

Thank you for trusting us with your vehicle. We truly appreciate you taking the time to tell us about your experience and we look forward to working with you again in future.

October 17, 2020

Will is always wonderful to work with. I have been bringing in my car for service ever since I bought it there. He never tries to sell me anything that is not needed. Please continue keeping him hap More

by snathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mannela
Nov 09, 2020 -

Toyota of North Austin responded

We are so thankful for loyal customers like yourself. We are happy to hear that Will has taken such good care of you and we look forward to working with you again. Safe travels!

October 06, 2020

It was easy to make a service appointment. When I arrived, I was immediately welcomed by the service rep and was told how long it would take to service my car. I liked the outside seating available More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Lucky
Nov 09, 2020 -

Toyota of North Austin responded

We truly appreciate you taking the time to tell us about your service visit. We are happy to hear that everything went well and we look forward to working with you again in the future!

September 26, 2020

Will was great handling the recall resolution on my 2018 Highlander. It stayed in touch with me as they had to keep the car until the part came in. More

by cthornton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Holleman
Nov 09, 2020 -

Toyota of North Austin responded

Thank you for trusting us with your vehicle. We truly appreciate your kind words and we look forward to working with you again.

September 22, 2020

Dylan and his team was awesome! I came into the Toyota shop with a major problem with my car due to another shop’s mistake. He helped me get everything fixed. He communicated well and was kind and empathe More

by fogiefogie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Claude
Nov 09, 2020 -

Toyota of North Austin responded

We love reading reviews like this! We truly appreciate you taking the time to tell us about your visit. We look forward to working with you again and wish you safe travels!

September 15, 2020

Satisfactory experience once again! Ease of scheduling, checking in, service, waiting time, all = A+! Special thanks to Angel Rodriguez for his continued courtesy! After my 4th vehicle from this Dealership More

by Gmurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez (Service Dept)
Nov 09, 2020 -

Toyota of North Austin responded

We truly appreciate you taking the time to let us know about your experience. We will do our best to make your next visit 5-star worthy! Safe travels!

September 11, 2020

Took my Sequoya for routine maintenance and minor but concerning vibration coming from the front suspension.When normal tire balance and rotation didn't cure it, master mechanic took over and diagnosed More

by roman.cki
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
KP Kirkpatrick
Nov 09, 2020 -

Toyota of North Austin responded

We are happy to hear that KP helped get your vehicle taken care of. It's our top priority to make sure our customers are well taken care of. We look forward to working with you again! Safe travels!

September 03, 2020

I had to have a service update on my 2016 Toyota. K..D was wonderful. He answered several other questions that were a concern to me. More

by abbrobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
k.d. in the service departsmen
Nov 09, 2020 -

Toyota of North Austin responded

Thank you for your kind words! We work hard to make sure our customers are treated right and taken care of. We look forward to working with you again!

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