Toyota of North Canton

John Rommell could not have been more helpful as was the Manager. My son, who had just returned from his second deployment to Afghanistan as an infantry marine, needed a better car. The car he was drivin Manager. My son, who had just returned from his second deployment to Afghanistan as an infantry marine, needed a better car. The car he was driving was originally purchased from John so we were confident that he would be able to help us find a reliable car in a short time-frame on a meager Marine salary. We were not disappointed. Although the military rebate they offer is only for new cars, they still gave my son a great deal on a used car. The car is absolutely beautiful and much better than we could have hoped. It rides nice, has great mileage to get them back and forth from his base in North Carolina, and has great features. Cain Toyota went out of their way to make arrangements to get his permanent plates so that they could be mailed since my son would not be back to Ohio before his 30 day tags expired. The manager was so great about trying to get the best financing and also the best deal for us. I hope to buy all of our cars at Cain Toyota. By the way, they are not just a Toyota dealership. They are just as willing to help you with their other used cars on the lot. More

John was very professional, helpful and low pressure. He helped us find just the car we were looking for and guided us through the process smoothly. He had been recommended to us by a friend who had purchas helped us find just the car we were looking for and guided us through the process smoothly. He had been recommended to us by a friend who had purchased a car from him. I would highly recommend (and have) to others who are looking for a new car. More

This is the third vehicle we have purchased from Ken at Cain Toyota in the past 10 years. LOVE Toyota. Ken is always nice to deal with. Everyone at Cain is always pleasant and helpful. Cain Toyota in the past 10 years. LOVE Toyota. Ken is always nice to deal with. Everyone at Cain is always pleasant and helpful. More

John Romell was very professional and detailed throughout the buying process. He worked up many different prices for the numerous vehicles I was inquiring about. John answered all my questions and followed u the buying process. He worked up many different prices for the numerous vehicles I was inquiring about. John answered all my questions and followed up with me after the sale. Brian Cain was involved and he also provided many options and great service. I have recommended numerous individuals to the dealership and I personally have bought three vehicles from them (two Toyota's and a BMW. More

Everyone was very friendly and went above and beyond to make this a GREAT experience. From the time I arrived until I drove my car away, it was a pleasure to deal with such knowledgeable and experienced p make this a GREAT experience. From the time I arrived until I drove my car away, it was a pleasure to deal with such knowledgeable and experienced people. I LOVE MY CAR! Thank you Ken and Tim! More

Cain has done an exceptional job of selling and servicing my Toyotas for the past seven or eight years. I've been impressed with the professional and courteous attitudes and performance of the sales and se my Toyotas for the past seven or eight years. I've been impressed with the professional and courteous attitudes and performance of the sales and service personnel. Ken Damis, lease manager, has been particularly helpful during and following the sales process. If I have had a question, he has had or finds an answer. The Toyota product has consistently exceeded my expectations. More

I was very please with the service Jason Pettigrew gave me. I would recommend him to my family and friends. I did not feel rushed or pushed. me. I would recommend him to my family and friends. I did not feel rushed or pushed. More

Ken bent over backwards to see our needs were met. This man far exceeds the abilities of other car salesmen we interviewed. Ben did an excellent job of backing up the sale. man far exceeds the abilities of other car salesmen we interviewed. Ben did an excellent job of backing up the sale. More

We love our car, but very unhappy with the dealership... We love our car, but very unhappy with the dealership... We drove from Erie PA to purchase a car advertised on the website. Our experience was a jok We love our car, but very unhappy with the dealership... We drove from Erie PA to purchase a car advertised on the website. Our experience was a joke. Our salesman, Dave, was very pleasant to us and helpful...we owned a toyota camry for 16 years with almost 200,000 miles, we own a toyota tundra truck and were trading a toyota matrix. We were told that the matrix are so popular they can't keep them on the lot, in fact they had not a one to show us. We were not given a fair trade price on our car. We did not get an owners manual, nor offered to get one. We did not get a second key, nor offered one. We left our car with a 1/2 tank of gas, and we left with our new car with less than a quarter tank of gas. We were at the dealership on a Sat from 11:30 to 4:30....and had an appt. We did leave for a 45 min lunch. We were told before coming they take American Express and when we got there, we find out only up to $2500 and then we pay a percentage. We were not told that! We inquired about a warranty. After waiting an hour to speak to someone about it, we were just told a price, and when asked questions, it seemed as though it was torture for the gentlemen to answer. So we started the finance process, and after a lengthy wait, we were in Ben's office signing papers. He said we had a great credit rating, and were approved. He also had us sign many papers...one which I asked what it was, and what did it mean? His reply was" it has something to do with the woman who sued McDonalds" and then abruptly pulled it away and said I did not have to sign it. Why put it in front of me, if it wasn't necessary? He also tried to sell a warranty, but his price was cheaper than what the other gentlemen quoted. Same warranty, but price depends on who you talk to? Monday we receive a call saying the finance company does not finance out of state. Did he not see our address on the application? We go to transfer the title and Ben did not transfer or write the proper names on our title...Wow!!! Another error on their part. When I called to find out our next step, I asked to speak to a mgr because I did not want the man who made TWO mistakes on the deal. When the mgr spoke with me, he said he remembered us, and we were very rude when we were there. He said "we don't want to do business with you folks again" Wow, shocked!! Their mistakes!! We won't buy another vehicle from Cain Toyota...nor will we recommend the dealership to our friends and family in Ohio or in PA. More

KEN,IS AN EXCELLANT SALESMAN. ALL DEALERSHIPS SHOULD HAVE MORE PEOPLE LIKE HIM.I WOULD RECOMMEND HIM TO MY FAMILY AND FRIENDS.OVER THE YEARS I DELT WITH MANY SALES PEOPLE AND HE WOULD RANK ON TOP IN MY BOOK MORE PEOPLE LIKE HIM.I WOULD RECOMMEND HIM TO MY FAMILY AND FRIENDS.OVER THE YEARS I DELT WITH MANY SALES PEOPLE AND HE WOULD RANK ON TOP IN MY BOOK. More