Toyota of Runnemede
Runnemede, NJ
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751 Reviews of Toyota of Runnemede
I’ve had a Toyota Prius for over 16 years. Took it to Toyota of Runnemede for maintenance the entire 16 years. Time for a new one, so where else would I go! Joe Henderson made the process g Took it to Toyota of Runnemede for maintenance the entire 16 years. Time for a new one, so where else would I go! Joe Henderson made the process go smoothly. More
Was promised two key fobs and then they could only find one and tried to tell me my car only came with one. Thankfully I had a screenshot of the listing from their website and they had another one made- wh one and tried to tell me my car only came with one. Thankfully I had a screenshot of the listing from their website and they had another one made- which wasn't convenient bc I live over an hour away and they wouldn't even mail it to me. My salesman Hector was extremely rude and aggressive after I bought my car and had issues with the car play and tires. When I told him he was being disrespectful he said "what are you going to do about it?" Manager Odie was standing right there and told him to cool down and that was it. Had to come back three times to have small issues taken care of. Overall terrible experience here. Still haven't received plates after three weeks. 0/10, DNR this dealership. More
This was the worst experience I have had in years at a service shop. I do. Not recommend them. I paid $350 for my oil change. I did not even get my $30 coupon, from the website. All they did was a diagnos service shop. I do. Not recommend them. I paid $350 for my oil change. I did not even get my $30 coupon, from the website. All they did was a diagnosis, an oil change and a wheel rotation, for nothing to be wrong. The tech even said it was a waste of money. The tech was Anthony Diaz, he never checked in with me. He sent. Text at 12 ish, and I texted back and he never responded. I was there 2 1/2 hours. I went to him to see my car was done. He didn’t even tell me. I saw. All the people who were after me left before me, there reps talk to them. Do not use this place Toyota of Runnemede for service, you will not be happy and you will be there all day. More
The Controller named Donna Hmielewski talks to the employees in a very disrespectful manner and aspect for the employees to take it. In the past 3 months people have left or gotten fired because she d employees in a very disrespectful manner and aspect for the employees to take it. In the past 3 months people have left or gotten fired because she did not like how they spoke back to her after she was already speaking to them in a non-professional manner. As a former employee I witnessed and have gotten the same treatment from her. A manager under her left after 3 days because of the way Donna was speaking to her. The owners allow her to treat people this way continuously no matter who they are. She speaks to them as if they are not people. You will be wasting your time there. More

