Toyota of San Bernardino

First of all, whenever I asked questions about them not calculating APR correctly, instead of showing me the math all they would say was “that’s because of your $2,000 deposit. Neither Raul or the financia calculating APR correctly, instead of showing me the math all they would say was “that’s because of your $2,000 deposit. Neither Raul or the financial manager knew how to answer my questions. Or they did but decided I was too dumb to give a real answer… I asked how many miles in the new car and Raul said only a couple it’s barely been used. The car arrived to San Bernardino from Indio with over 112 miles! I also needed service for electrical components in the car and Raul again said it would be a 15 minute appointment and I was without a car for several hours. After the service they could not find anything wrong with a diagnostic test so they asked me to record the problem when it happens and to bring it back. I DID JUST THAT and they told me they would have to rerun the diagnostic test and if nothing popped up wrong they wouldn’t be able to work on it and they will charge me for it because “the technicians don’t work for free”. I told service department several times on the phone that I wasn’t going to go if they weren’t going to work on it and they said “we can go based off your recording”… that was a lie. Now I’m stuck with a brand new Prius with electrical issues. More

Very friendly, incredibly professional would definitely recommend friends or family to buy vehicles from this dealership recommend friends or family to buy vehicles from this dealership More

Very happy with my experience . Wendy , Martin and Carlos were wonderful in helping me get into my new truck . Couldn’t be happier ! Wendy , Martin and Carlos were wonderful in helping me get into my new truck . Couldn’t be happier ! More

Johana is amazing! !! Goes above and beyond to make things happen!!! Excellent customer service from Johana and Oly!!! !! Goes above and beyond to make things happen!!! Excellent customer service from Johana and Oly!!! More

I do not recommend going to this Toyota. Dealership, I spent over $700 there. They didn't fix the problem. I'm still having problems. I have perches 3 cars from them. I recommend nobody ever Dealership, I spent over $700 there. They didn't fix the problem. I'm still having problems. I have perches 3 cars from them. I recommend nobody ever purchased from. I'm very unsatisfied.I'm still having the same problems basically, they told me it was my driving habits after nine days of having my car fixed for brand new rotors and brakes.The same thing happened unfair to anybody that has to go through this More

Large dealership, very clean. Helpful, responsive staff that are not aggressive in upselling. Good inventory compared to other dealers in Southern California and willing to work o Helpful, responsive staff that are not aggressive in upselling. Good inventory compared to other dealers in Southern California and willing to work out a deal which is unusual in this current environment. Tuan was very patient in answering our many questions and walking us through all of the features of our new vehicle. We did not feel rushed. Would consider for our next car purchase as well. More

Muy buen servicio y amabilidad ,rapido y sobre todo buen precio y muy contento con mi compra. precio y muy contento con mi compra. More

Transparent, hassle-free, and fast sales experience. Worked out everything briefly over the phone, no surprises in person. Worked out everything briefly over the phone, no surprises in person. More

Happy to find a car with affordable price and a quality place to buy a new car place to buy a new car More

Excellent service… great customer service and the best prices you can find for a used o new vehicle… keep up the great work. prices you can find for a used o new vehicle… keep up the great work. More