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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.7
735 Reviews

735 Reviews of Toyota of Santa Fe - Service Center

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August 06, 2025

I appreciate being able to work with the same service technician each time. He remembers the issues. More

by bbelding2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
August 04, 2025

Roger Mendiola was very helpful, he was professional and not pushy. Will be back to see him! More

by Ruby G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Mendiola
Aug 05, 2025 -

Toyota of Santa Fe responded

Ruby, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. We can't wait to see you again, have a great day.

August 02, 2025

Very courteous and professional. The service contact explained thoroughly what needed to be done, when they identified a problem during a routine service for oil and filter change. More

by Jmashbur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Mendiola
Aug 05, 2025 -

Toyota of Santa Fe responded

Hi reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us!

July 31, 2025

I have been a customer of Toyota Of Santa Fe for 25+ years. The service department is honest and excellent. Roger Mendiola communicates with customers throughout service visit. Thank You More

by Zonieway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Mediola
Aug 01, 2025 -

Toyota of Santa Fe responded

Thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

July 31, 2025

I’ve Been doing business with Toyota Santa Fe for 25 years… always great service and trustworthy. I recommend Toyota Santa Fe More

by Zonieway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Toyota of Santa Fe responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. We can't wait to see you again, have a great day.

July 30, 2025

I was taken care of quickly and effectively. They did only what needed to be done. They were helpful and respectful. More

by Dpaulson_sf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah Ortega
Aug 03, 2025 -

Toyota of Santa Fe responded

Hi! we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. We can't wait to see you again, have a great day.

Aug 03, 2025 -

Toyota of Santa Fe responded

Hi! we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. We can't wait to see you again, have a great day.

July 30, 2025

Service repair findings are false and true repairs ignored if under warranty. I’ve taken my vehicle in multiple times and have interesting encounters made, which I regret not leaving a review for now. More

by tsedillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Guerrero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Toyota of Santa Fe responded

Hello, Thank you for bringing your experience to our attention. We would appreciate the opportunity to address your concerns. Please reach out to us directly at (877) 446-6155 when you have a chance. Thank you, and we look forward to hearing from you.

July 24, 2025

I bring my 2013 Forerunner here and have always been extremely happy with the service and people who help me. It’s worth every penny to drive a vehicle that is well maintained by a dealer. We’ve never More

by lil chuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Toyota of Santa Fe responded

Hi, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

July 23, 2025

Everyone was very kind and helpful throughout the process. They called and got approval before doing anything extra. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah Ortega
Jul 24, 2025 -

Toyota of Santa Fe responded

Jessica, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. If you have any further questions, please don't hesitate to reach out!

July 19, 2025

2 hour oils change for $180. Then they try to give me keys to a different car. More

by Person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jul 23, 2025 -

Toyota of Santa Fe responded

We would like the opportunity to address your concerns. Please reach out to us directly at (877) 446-6155 when you have a chance. Thank you, and we look forward to hearing from you.

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