Toyota of Santa Fe - Service Center

Performed the service quickly and for the price quoted. Texted about extra work and executed those as well. Timely and clear. Texted about extra work and executed those as well. Timely and clear. More

Staff are friendly, courteous and always helpful. They truly seem to enjoy their jobs. Thank you, Roger and team! They truly seem to enjoy their jobs. Thank you, Roger and team! More

They got it done. Video detail of what needed to be done was helpful. Cost was less than expected Video detail of what needed to be done was helpful. Cost was less than expected More

The communication is poor between various responsibilities from scheduling to customer service representative to the technician. I received a "Special Service Campaign 22TC01" notice so calle responsibilities from scheduling to customer service representative to the technician. I received a "Special Service Campaign 22TC01" notice so called the scheduler, Madison, who insisted it was necessary but didn't know what it was or at which location. I was told to call Service and was given that information and they scheduled my appointment, but they said it did not require a subscription. So, I brought the vehicle in and waited an hour and a half only to be told that the technician couldn't perform the necessary software update because I didn't have a subscription for the service. Many hours of my time wasted. More

I appreciate being able to work with the same service technician each time. He remembers the issues. technician each time. He remembers the issues. More

Roger Mendiola was very helpful, he was professional and not pushy. Will be back to see him! not pushy. Will be back to see him! More

Very courteous and professional. The service contact explained thoroughly what needed to be done, when they identified a problem during a routine service for oil and filter change. The service contact explained thoroughly what needed to be done, when they identified a problem during a routine service for oil and filter change. More

I have been a customer of Toyota Of Santa Fe for 25+ years. The service department is honest and excellent. Roger Mendiola communicates with customers throughout service visit. Thank You years. The service department is honest and excellent. Roger Mendiola communicates with customers throughout service visit. Thank You More

I’ve Been doing business with Toyota Santa Fe for 25 years… always great service and trustworthy. I recommend Toyota Santa Fe years… always great service and trustworthy. I recommend Toyota Santa Fe More

I was taken care of quickly and effectively. They did only what needed to be done. They were helpful and respectful. They did only what needed to be done. They were helpful and respectful. More