Toyota of Santa Fe - Service Center

Service repair findings are false and true repairs ignored if under warranty. I’ve taken my vehicle in multiple times and have interesting encounters made, which I regret not leaving a review for now. ignored if under warranty. I’ve taken my vehicle in multiple times and have interesting encounters made, which I regret not leaving a review for now. Most recently, was told the rear transfer case seal was not “dripping enough” to warrant replacement under my warranty, but would be covered once said leak worsened or gave out. This statement was made after one of their certified mechanics identified the leak and showed it to me. More

I bring my 2013 Forerunner here and have always been extremely happy with the service and people who help me. It’s worth every penny to drive a vehicle that is well maintained by a dealer. We’ve never extremely happy with the service and people who help me. It’s worth every penny to drive a vehicle that is well maintained by a dealer. We’ve never had a moment of trouble with a 12-year old SUV. I value that. More

Everyone was very kind and helpful throughout the process. They called and got approval before doing anything extra. process. They called and got approval before doing anything extra. More

2 hour oils change for $180. Then they try to give me keys to a different car. Then they try to give me keys to a different car. More

Good price for oil services but did not get a free car wash as we’d promised! wash as we’d promised! More

The people at SFe Toyota are why I go there. Thank you Roger and Francisco! Thank you Roger and Francisco! More

This dealership use to be pretty good with both customer service and vehicle service. The past two times of having our vehicles serviced there, our vehicles have come out of the shop worse than what they we service and vehicle service. The past two times of having our vehicles serviced there, our vehicles have come out of the shop worse than what they went in. Now the dealership is saying we have to pay for the part they messed up on one of our vehicles because the technician didn’t do their job correctly. We’re now having to take our other vehicle back because the tire rotation and alignment is causing the vehicle to shake really bad. Our service advisor has tried to work things out and be helpful, but the entire service team has been a letdown. More

I find it useful that they provide a shuttle service. The staff is friendly and helpful The staff is friendly and helpful More

Esteban was very professional, helpful and friendly. I was in and out quickly. Nice job Toyota of Santa Fe and Esteban! I was in and out quickly. Nice job Toyota of Santa Fe and Esteban! More

The most reliable and remarkable dealership in NM. I bought my car there 21 years ago and they take the best care of it! Never been anywhere else. I bought my car there 21 years ago and they take the best care of it! Never been anywhere else. More