Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,044 Reviews of Toyota of Scranton - Service Center
Sort by
March 05, 2019
Great Service I feel that this dealership works hard to keep all their customers coming back. The entire staff is courteous and you get the feeling that everyone is I feel that this dealership works hard to keep all their customers coming back. The entire staff is courteous and you get the feeling that everyone is concerned about your welfare. I always share my experience at Toyota of Scranton and my daughter and I will always go back for our setvice. More
by rolly.wiltshire
Verified CustomerEmployees Worked With
George Zepherin, Kevin Brzegowski
March 05, 2019
Trip Prep and regular maintenance I needed quite a few things addressed in preparation for an upcoming drive to Florida. I never expected them all to be taken care of in one visit but I needed quite a few things addressed in preparation for an upcoming drive to Florida. I never expected them all to be taken care of in one visit but they were! Everything was done in an organized and expeditious manner. My service adviser was friendly, accommodating and knowledgable. I felt the cost of the services was very fair. More
by wmgperry
Employees Worked With
Philip Sottile
March 05, 2019
Quick appointment! The scheduled appointment for my Corolla’s 30 day service was in time and fast. Everyone I encountered in the service department was friendly and effi The scheduled appointment for my Corolla’s 30 day service was in time and fast. Everyone I encountered in the service department was friendly and efficient! More
by KHANLEY05
Employees Worked With
Tom Malandri
March 05, 2019
Toyota of Scranton is the best No matter when you call or have an appointment you are greeted by friendly workers ready to wait on you. They are all efficient and know their jobs. No matter when you call or have an appointment you are greeted by friendly workers ready to wait on you. They are all efficient and know their jobs.k More
by REDROBIN111
Employees Worked With
Other Employees :
Their was another young man who greeted me when I entered my car for service and exited who also very nice and efficient
March 04, 2019
Great service! Always seen right away and get my car back in a timely manner. Kevin recommends any service I might need in the future. Will be bringing in my other v Always seen right away and get my car back in a timely manner. Kevin recommends any service I might need in the future. Will be bringing in my other vehicle for regular maintenance. More
by CROCEJ1
Employees Worked With
March 04, 2019
Well informed. Tiffany was excellent . She called to let me know I had transportation as well as the status of my vehicle. The shuttle drivers were also very courteo Tiffany was excellent . She called to let me know I had transportation as well as the status of my vehicle. The shuttle drivers were also very courteous and punctual. More
by LORALYNN13
Employees Worked With
Other Employees :
Morning shuttle drivers , Jeffrey Felkowski, Michael May, Edward Rewt
March 04, 2019
Fast service!!!!! The staff is always friendly and the service was extremely fast. The waiting room is large and the chairs are comfortable. They also have a Dunkin Don The staff is always friendly and the service was extremely fast. The waiting room is large and the chairs are comfortable. They also have a Dunkin Donuts in the waiting area More
by jimpallo
Employees Worked With
March 04, 2019
Great visit! I can always count on the people of Toyota to take great care of me and my vehicle. Tiffany was kind and very helpful from the beginning. My service w I can always count on the people of Toyota to take great care of me and my vehicle. Tiffany was kind and very helpful from the beginning. My service was done in a timely fashion , my car was washed( an extra bonus) and the staff was very informative. It’s alwsys a great experience! More
by TOOTHFARY
March 04, 2019
My Toyota Experience Tiffany was very polite and professional! She is an asset to Toyota of Scranton! I was in and out before I knew it and on my way. Tiffany was very polite and professional! She is an asset to Toyota of Scranton! I was in and out before I knew it and on my way. More
by LANCE19
March 04, 2019
25,000 mile service Made appointment; arrived 10 minutes early,...friendly greeter and check-in process. Was out the door in an hour with a car wash at no extra charge. A Made appointment; arrived 10 minutes early,...friendly greeter and check-in process. Was out the door in an hour with a car wash at no extra charge. Apparently lots goes on behind the scenes to make this happen. Thank you. More
by MLHIMKA
Employees Worked With
Kacie for service appointment , Jason for check-in at the counter, Tom for completion of transaction and one friendly young man who was my first contact on arrival and who set the tone for another pleasant service experience.
