Toyota of Southern Maryland

Best customer service department ever!!! Thank you all😊 The staff is courteous, donuts and coffee are always available. No question or problem with your vehicle is left unanswered and you leave felling fa The staff is courteous, donuts and coffee are always available. No question or problem with your vehicle is left unanswered and you leave felling fantastic !!! More

Very pleased From the buying process to taking car in for service the experience has been great! Have had my Corolla for 4 years every service visit has been great From the buying process to taking car in for service the experience has been great! Have had my Corolla for 4 years every service visit has been great. Bobby Staples is the best!! More

Great Service As always, Bobby did a great job. He goes above and beyond to keep you informed as to the status of the work that is being done, answers any questions As always, Bobby did a great job. He goes above and beyond to keep you informed as to the status of the work that is being done, answers any questions or concerns you might have about your service. More

Professional Toyota Service I have been bringing my Toyota’s to this dealer for more than 15 years. They have earned my trust and confidence. They consistently provide the best a I have been bringing my Toyota’s to this dealer for more than 15 years. They have earned my trust and confidence. They consistently provide the best automotive maintenance support possible. During my recent visit I was very impressed with the maintenance management provided by Jennifer. She was very proactive in ensuring I received timely and accurate updates during the entire maintenance evolution that was being performed on my vehicle. After my initial maintenance was performed I required additional maintenance be performed due to worn brakes discovered during the overall inspection of the vehicle. Jennifer seamlessly scheduled and coordinated the additional maintenance and ensured it was completed within the time and the cost quoted. Thank you for your professional. More

Excellent Service since 2009 I bought my Highlander new from this dealer in 2009 and have taken it in for regular maintenance and tires since then. I have always been treated ver I bought my Highlander new from this dealer in 2009 and have taken it in for regular maintenance and tires since then. I have always been treated very well, service work has always been excellent. From time to time people have told me that dealer maintenance is expensive and I've compared prices periodically over the years only to find that it was a comparable and I never felt like I was getting more work than needed. More

Great Customer Service Bobby S. did a great job keeping us informed and letting us know what our Highlander needed and what options/cost were involved. Thanks for taking ca Bobby S. did a great job keeping us informed and letting us know what our Highlander needed and what options/cost were involved. Thanks for taking care of us. More

Team Bobby As always, Bobby and Bobby’s team provided me with outstanding service! Bobby continues to provide excellent service that started with Virginia Aries As always, Bobby and Bobby’s team provided me with outstanding service! Bobby continues to provide excellent service that started with Virginia Aries when she was my service contact! More

Sunroof leak Brought my 2011 Toyota Camry to discuss rain water getting into the light over the driver's visor. I walked in expecting to be referred to some outs Brought my 2011 Toyota Camry to discuss rain water getting into the light over the driver's visor. I walked in expecting to be referred to some outside shop. The young lady (Jennifer) at Service Write Up suggested a blocked sunroof drain and the possibility of it leaking down to the carpet padding and the possibility of mildew in the carpet padding. After cleaning out the sunroof drain they called in ServPro who identified mildew in the carpet padding. Toyota took out the seats and carpet and padding. ServPro came in and eliminated the mildew. Then Toyota put in new padding, and replaced the carpet and seats. After several rains I can say the problem has been fixed and I no longer sneeze or cough when I drive my Camry. It was not inexpensive but my health is worth it. I am impressed by Jennifer. More

Outstanding service Bobby, in the Service Department is the best. He's always so friendly and very caring he shows outstanding customer service. When calling and he's n Bobby, in the Service Department is the best. He's always so friendly and very caring he shows outstanding customer service. When calling and he's not able to answer leave a message and he will definitely return your call and solve your problem. More

Bobby is the BEST! I am always amazed at how Bobby bends over backward to do an amazing job on my Prius. I am so glad that I have this service center to bring my car to I am always amazed at how Bobby bends over backward to do an amazing job on my Prius. I am so glad that I have this service center to bring my car to. They are professional, enthusiastic, and kind. More