Toyota of Surprise

They expected me at my appointment time made in advance, I offered to wait at the dealership. They offered me a ride if at any time I changed my mind, my service took the amount of time they projected. Th I offered to wait at the dealership. They offered me a ride if at any time I changed my mind, my service took the amount of time they projected. They provided a complimentary car wash when the service was complete. I was given a detailed report of the service performed and cost. I will return there for additional service. More

Really good service dept. They kept me informed through the whole process. Gave me an update on what was coming up for service. They kept me informed through the whole process. Gave me an update on what was coming up for service. More

If you want a genuine honest service advisor to work with Kenneth Cruz at Toyota Surprise is your guy! Kenneth Cruz at Toyota Surprise is your guy! More

Staff always friendly and professional. Lounge is always clean. Received video regarding maintenance on vehicle. Lounge is always clean. Received video regarding maintenance on vehicle. More

did a oil change using Eddie timing was quicker than estimated got a video review of my car . will be back estimated got a video review of my car . will be back More

Having the comfort of my vehicle being properly taken care of and honesty with the tune-up. care of and honesty with the tune-up. More

When I arrived there was an issue with my appointment but Eric took care of it. He told me how long it would take and had rides arranged as needed. Eric took care of it. He told me how long it would take and had rides arranged as needed. More

My experience is that the service department is very professional. In and out within a reasonable time as well. professional. In and out within a reasonable time as well. More