Toyota of Surprise

Service department needs streamlining I went in for the 10K Toyotacare service. This used to take under an hour at my former dealership. I was there for 2.5 hours. Finally had to ask about I went in for the 10K Toyotacare service. This used to take under an hour at my former dealership. I was there for 2.5 hours. Finally had to ask about my car. No one ever approached me to say it wS delayed. Service advisor was courteous but frazzled. More

Excellent customer service My service agent Greg was very friendly and was also vet thorough at introducing me to the dealership. I bought my Tacoma at another dealership beca My service agent Greg was very friendly and was also vet thorough at introducing me to the dealership. I bought my Tacoma at another dealership because of color selection but surprise Toyota is my service dealership. This was my first time there for service and i loved the experience. Most of the time when you have a dealership wash your vehicle after an oil change it ends up being nothing like the first time when initially bought the vehicle. Wash jobs are a courtesy of the dealership and i have excepted that i will probably be touching up all the water spots because they don't do the best of jobs. On that note, I received the best wash job i have experience at any dealership and i have been to many. My truck looked like it just came off the showroom. Excellent job Toyota of Surprise! Keep it up! More

Toyota care service Friendly, quality service. Parts department needs more merchandise and impulse items. I would more than likely purchase some things while waiting. Com Friendly, quality service. Parts department needs more merchandise and impulse items. I would more than likely purchase some things while waiting. Complimentary coffee and donuts. More

Very good dealership. Very Professional. Very good experience. Everyone I spoke with was very knowledgeable and Professional with me and my wife. No high pressure at all. We felt at ease thr Very good experience. Everyone I spoke with was very knowledgeable and Professional with me and my wife. No high pressure at all. We felt at ease throughout the buying of our new Prius.. More

Toyota of Surprise First Service Experience Toyota of Surprise serviced a recall notice on a 2018 Tacoma Off Road truck and a 5,000 mile checkup. Everything was fine and I would recommend this Toyota of Surprise serviced a recall notice on a 2018 Tacoma Off Road truck and a 5,000 mile checkup. Everything was fine and I would recommend this service department. More

Knowledge handled with Kindness Was a Saturday, car wouldn’t start at home, roadside assistance helped me get car to dealership service. GARY from service was on top of my entire e Was a Saturday, car wouldn’t start at home, roadside assistance helped me get car to dealership service. GARY from service was on top of my entire experience there. Kept me informed, explaining everything so I could understand what could be the possibilities depending on how severe the corrosion was from the battery and possible cost. I was lucky and it was less damage, but I had been made aware of what the cost could have been. I appreciated his knowledge of the success and sharing it with me More

Quick, courteous service They took me on short notice, gave an accurate estimate of what they were going to do, and did not price-gouge. I highly recommend them. They took me on short notice, gave an accurate estimate of what they were going to do, and did not price-gouge. I highly recommend them. More

Look no further I have dealt with many dealerships over the years, and can honestly say that Surprise Toyota is absolutely the best. From start to.finish, they do eve I have dealt with many dealerships over the years, and can honestly say that Surprise Toyota is absolutely the best. From start to.finish, they do everything better than the rest. Do yourself a favor and get your next vehicle here. More

Amazing Service! Ive been to plenty of dealers over the years, but this one went above and beyond to handle my needs! The attention to detail was phenomenal!!!! Ive been to plenty of dealers over the years, but this one went above and beyond to handle my needs! The attention to detail was phenomenal!!!! More